Student Support Officer, VET

1 week ago

Fremantle, Western Australia The University of Notre Dame Full time

Description

Student Support Officer, (Vocational Education & Training)

Based on the Fremantle Campus
Full-time, Continuing

  • Collaborative environment
  • Rewarding opportunity

ABOUT THE UNIVERSITY
Notre Dame is a private Catholic University, extending from the West Coast of Australia in the beautiful and historic City of Fremantle, to the North-West town of Broome and across the continent to the heart of Sydney. We embrace the ancient and esteemed traditions of Catholic Universities in Europe, North America and 2000 years of the Catholic Intellectual Tradition. We have an enrolment of over 12,000 students and offer a comprehensive range of undergraduate and postgraduate programs. Our student experience, employment and graduate outcomes are among the very best in Australia.

What is VET at UNDA?
The University of Notre Dame Australia is a Registered Training Organisation (RTO) and offers a number of Vocational Education and Training courses (VET) at its Broome, Fremantle and Sydney Campus's including Education and Nursing. Vocational Education Training (VET) at Notre Dame is dedicated to providing exceptional outcomes to students and industry partners.

We aim to be the conduit to Higher Education by providing the platform to help all students succeed in education and work, to make a career change or as a pathway into higher education through the UNDA registered Training Organisation (RTO).

Key Responsibilities

  • Provide administrative support to the VET team in all aspects of administrative processes and procedures and achieve a high standard of client service.
  • Create and maintain student files in accordance with ASQA Compliance Guidelines.
  • Audit student files with 100% accuracy at completion and cancellation.
  • Resolve administrative problems and address any issues that imped effective student progression and outcomes, such as certification.
  • Maintain all registers and reports to ensure records of programs, course delivery and course progression are all accurately and professionally documented.
  • Maintain student records and course delivery systems in the administration of the Student Life Cycle within all VET Programs.

ABOUT YOU

  • Hold a Degree qualification with relevant experience or education/training experience.
  • Demonstrated administrative capability with previous experience within the Vocational Education and Training sector, particularly a Registered Training Organisation (RTO).
  • Advanced computer skills operating MS Office applications and student management systems and the ability to learn and implement new systems.
  • Accomplished success in the delivery of student service.
  • Proficient interpersonal and communication skills.
  • Demonstrated drive, self-motivation, and flexibility in responding to changing work priorities.

BENEFITS

  • Join a great team, friendly environment, valued by driving success to students
  • Flexible working arrangements.

CONTACT US
For enquiries about the role or to request a copy of the Position Description, please contact

HOW TO APPLY
Please apply online with a resume and cover letter outlining your suitability for the role.

Applications close Friday 12 July 2024.

Applicants are expected to have current and valid work rights in Australia.

Aboriginal and Torres Strait Islander people are encouraged to apply.

The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.

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