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HR Business Partner HYBRID — FULL TIMESYDNEY

4 months ago

Sydney, New South Wales, Australia Mable Full time

We're powered by purpose

Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we've been helping our community live their kind of independence, and today we're one of Australia's largest and fastest growing healthtech platforms.

We have been recognised in AFR's Fast 100 list, Deloitte's Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020 So don't miss your opportunity to join a thriving scale-up and deliver change to Australia's care and support sector.

The People Partner (HR Business Partner) will closely support and advise leaders on people strategy and operations within their client groups, whilst driving continuous improvement projects and people programs that set Mable up for scale.

The successful candidate will be comfortable being hands-on end to end, across tiny details and the big picture.

You will bring with you experience across both advisory and operations. With well-developed knowledge across an employee's lifecycle, you will have the ability to think critically, at pace and propose practical solutions that are aligned with our people strategy while filling the gap with immediate short-term solutions.

This role is based in the Sydney office and is required in the office 2-3 days a week.

Key accountabilities:

People Partnering

    • A key point of contact to partner with and advise people managers on a broad variety of strategic and operational HR matters (resourcing, performance, reward, talent planning, recognition, diversity, engagement, terminations, wellbeing, retention etc.).
    • Partners with clients to assess the business, processes, concerns, and challenges and ensure integrated People solutions and strategies are aligned to business needs.
    • Coaches and guides managers to develop their people management skills.
    • Support leaders to manage employee relations i.e. poor performance, grievances, return to work including leading investigations, preparing conversation guides and paperwork, attending meetings and putting forward recommendations of outcomes.
    • Support business transformation initiatives and projects, identifying the need for change and directing the implementation of and adaptation to new or changing structures.
    • Raise awareness of any possible retention risks within the department, propose and implement solutions to address these, in alignment with our overall People strategy and values.
    • Raise awareness of any issues affecting employee engagement and work with managers and the broader HR team in a proactive way to address these.
    • Develops and creates reports, detailing people metrics to drive people related decisions.
    • Execute on key people operational and administrative requirements across the employee lifecycle with a focus on delivering a positive and responsive experience.

Continuous Improvement

    • Identify and build people programs across the employee lifecycle i.e. onboarding, induction, learning and development, performance, engagement, reward and exit.
    • Develop and manage end to end people and culture processes and systems across the employee lifecycle.
    • Write, adapt, communicate and embed people policies across the business.

Programs

    • Researches and benchmarks People initiatives and practices to form a view on priorities to deliver.
    • Works with the People team to develop staff engagement by building first time initiatives such as hybrid ways of working, inclusion, retention etc.
    • Manages internal communications and change management on people related programs and announcements.
    • Drives and delivers the rollout and implementation of projects and programs.
    • Works collaboratively with the People team and business to ensure integration and execution of initiatives at manager and team member levels.

Skills, knowledge and experience

    • Minimum 5 years as a Senior People Advisor, HR Generalist or People Partner working as a direct contact for client groups across the full employee lifecycle.
    • Experienced in performance management and employee relations with a pragmatic and balanced approach that brings together technical knowledge, business context and values.
    • Experience with interpreting and applying a wide range of policies, awards and employment legislation.
    • Proven capabilities advising managers and staff on conduct, performance management, and grievances.
    • Strategic thinker who is able to research and build policies, programs and ideas from scratch.
    • Excellence in communicating and influencing across varied stakeholder groups, self-assured and able to manage stakeholders effectively.
    • Strong organisational skills and a self starter with a high degree of judgement and ability to juggle a diverse range of priorities
    • Strong analytical (including use of Excel) and organisational skills, with a get-stuff-done attitude.
    • A natural coaching attitude and approach and can balance working individually and autonomously with working in and alongside teams — you're comfortable being part of a team, leading projects, or owning things end to end; whatever the job calls for
    • Background working with tech startups or in growth and scaling environments is preferred.

Our Values

We're Switched On
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.

We're Bold
We're ambitious and embrace creativity to solve challenges. We're here to reshape the industry and back big ideas.

We're One
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.

We're Impactful
We work hard to deliver change. We innovate and move fast to make a difference in the sector and people's lives.

Our Benefits

Power your career
Learn from industry experts, experienced leaders, and on-the-job opportunities.

Work away
Get a creative boost working overseas for 4 weeks in a rolling 12-month period.

Access parental leave
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.

Work with flexibility
We're a hybrid workplace. Collaborate at home or in the office - whatever works for you and your team.

Take a floating public holiday
Acknowledge a significant day your way with family and friends.

Be rewarded
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.

Get paid to take a break
Celebrate your birthday, take a wellbeing break, volunteer - access paid leave days for what makes you happy.

Inclusion at Mable

Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees and candidates.

People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply.

We take pride in highlighting our dedication to our policies, fostering flexible work arrangements and championing inclusive practices for women in tech.

If this role has stood out to you but you don't feel like you 'tick all the boxes', we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

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