Customer Service and Administration Representative

1 week ago

Territory of Ashmore and Cartier Islands, Australia Bradnam's Windows and Doors Full time

Bradnam's Windows and Doors have an opening for a
Customer Service and Administration Representative to join our Gold Coast team in
Ashmore.

About the Role


Bradnam's Windows and Doors are pleased to offer a position for an
Customer Service and Administration Representative at our Ashmore location.

As a key member of the team, you will provide excellent customer service to our growing department in Ashmore.

Positively contribute to the daily requirements of the Branch by providing great customer service and accurate information and completed paperwork to internal and external customers.


Customer Service and Administration Representatives will undertake a variety of duties, including but not limited to:

  • Provide effective and timely responses to customer requests and contribute to sales targets;
  • Continually develop and improve knowledge of Bradnam's products and remain up to date with current building codes;
  • Identify areas and functions within sales that can be improved;
  • Understand and work with our credit department and actively support fellow members of the customer service team;
  • Demonstrate and uphold a commitment to safe work practices and comply with all site requirements regarding mandatory PPE, sign in or other processes and procedures

Monday to Friday | 38 hours per week

Skills & Experience


We will provide you with all the tools and product training required to see you succeed in role and bring the Bradnam's Difference.


  • You will ideally have previous administration experience in a customer focussed role;
  • Approach every task positively while demonstrating a commitment to safe work practices; A clear communicator who thrives when working as part of a team


To be successful in this role you'll exhibit a positive, self-motivated attitude and enjoy collaborating with a team to ensure desired commercial outcomes.


Benefits
When you open a Bradnam's Door, you'll benefit from:

  • Job Security with a family company
  • Opportunities for development and career growth within Bradnam's Group nationally
  • Employee discounts on Bradnam's windows and doors
  • 17.5% Annual Leave Loading, during periods of annual leave
  • Collaborative leadership team who lead by example and live the "Bradnam's Difference"

About Us:

Bradnam's Windows and Doors is a Family-owned Australian Windows & Doors Manufacturer, operating for 45 years.

From humble beginnings in a Hervey Bay backyard, we have expanded to over 1,400 employees, 8 manufacturing factories and over 45 licensed fabricators since 1977.

Our sister company National Glass is a leading wholesaler and processor of glass products with factories in Brisbane, Rockhampton, and Townsville.

Bradnam's is an equal opportunity and anti-discrimination employer committed to providing a working environment that values inclusion and diversity. Our recruitment process includes pre-employment medical assessments. All applicants will be asked to provide evidence of their legal Working Rights within Australia.

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