Service Now

2 weeks ago

Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at Infosys Consulting - a real consultancy for real consultants.

Infosys Consulting is a global management consulting firm helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts who lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for a lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at

Requirements

Role: Service now consultant - Sydney/ Melbourne

Open for Sub Contracting

Responsibilities:

  • Architecting, building, and maintaining cost-efficient, scalable Solutions based on ServiceNow best practices for our clients.
  • Bringing ServiceNow Platform and Enterprise Architecture best practices together.
  • Understanding the business objectives of the company and creating ServiceNow solutions to facilitate those objectives.
  • Designing and supporting Platform Modernization initiatives for more efficiency within the organization – aka digital transformation.
  • Designing ServiceNow solutions to meet specific Risk and Compliance Requirements.
  • Exploring ServiceNow integrations and other tools/systems to maximize value creation.
  • Building and Deploying Data Models based on CSDM and ServiceNow best practices.
  • Keeping up to date on best practices/new developments in ServiceNow and publishing points of view on unlocking ServiceNow capabilities, improving ROI, and maximizing Customer Experience amongst other things
  • Building strong relationships with account teams, sales teams, ServiceNow consultants and other key stakeholders.
  • Engaging in Pre-Sales activities to build proofs of concepts, demos, and solution designs.

Benefits

At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative work environment and interesting training opportunities. Interested candidates, please apply for this role to explore a new experience.

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