Compliance, Risk and Quality Manager

2 weeks ago

Canberra, ACT, Australia Community Services #1 Full time
Full Time

  • Canberra, ACT
Compliance, Risk and Quality Manager - Narrabundah, ACT

Ready to drive positive change while supporting and enriching the lives of people in our community?

Do you feel called to make a difference to the quality of life of people of all ages?

Are you deeply committed to connecting with people and building a stronger community? If so, read on


Community Services #1 is seeking a professional and motivated Compliance, Risk and Quality manager to be a pivotal role in ensuring an effective operation and provide continuous improvements to the Community Services.

We are excited to offer this fantastic opportunity to the right person and we are looking forward to enjoying the benefits of having new talent elevate our workplace culture.


About the role:


Reporting to the Executive Director of Community Services, the Compliance, Risk and Quality Manager is responsible for overseeing all aspects of service delivery regulatory compliance and proactively identifying and managing service delivery risks.

Pursuit of service delivery quality improvements is also an importance priority.

The successful applicant will champion quality practice and continuous improvement to compliance management.

The Manager will develop, implement, and evaluate internal compliance programs ensuring they are fit-for-purpose and cyclic throughout the year reporting on gaps, trends, and risks.


This position is an integral part of our organisation and will work in close partnerships with program managers and CS#1 Executive to make a meaningful difference to the organisation's quality and risk related business processes.


To be successful in this role:

To be successful in the Manager role, you will be proactive and attentive, with demonstrated experience in risk management and compliance particularly related to service delivery programs.


This position is responsible for ensuring strong financial sustainability, compliance, and growth of CS#1 Centres through professional and effective leaderships.


You will have:

  • Diploma or bachelor's degree in a related field.
  • Minimum of 3 years of experience in a similar role.
  • National Police Check
  • ACT Working with Vulnerable People Card.
  • Working with Children Check.
  • Current Covid 19 vaccinations in line with Government requirements
  • Current Driver Licence
  • First Aid and CPR certification (or willingness to obtain).
  • Knowledge of early childhood education and aged care regulations and licensing standards.
  • Demonstrated effective research and report writing skills, including the ability to provide complex compliance written advice including workplace investigation reports.
  • Workplace Health and Safety leadership experience.
  • Exceptional leadership and team management abilities.
  • Excellent communication, interpersonal, and organisational skills.

Compliance, Risk and Quality Manager rewards:

  • Permanent full-time position (76 hours/fortnight), based in Narrabundah, with travel across the ACT and within the Riverina and Southern NSW.
  • Social, Community, Home Care and Disability Services Industry Award Level
  • Annual salary negotiable from $93,860 to $98,108 commensurate with qualifications
  • Generous salary packaging arrangements that can provide up to $18,550 of your gross pay tax free for a variety of eligible expense items.
  • Portable Long Service Leave
  • Free Car Parking at Head Office
  • Laptop and mobile
  • Travel reimbursement
  • Online learning management system with access to thousands of courses on professional development, wellbeing and compliance
  • Career advancement opportunities
  • Structured performance and 1 on 1 development check ins and secondment opportunities
  • Access through our wellbeing program to a suite of financial, physical, emotional and mental wellbeing resources such as discounted gym memberships, private health cover and free flu vaccinations
  • Access to our Employee Assistance Program

About Community Services #1
Community Services #1 (CS#1) is a profit for purpose organisation, in the ACT and surrounding NSW regions.

Our 200+ employees and volunteers make a difference in the daily lives of the people and families we support through our services designed to meet community needs.

We are always on the lookout for talented, passionate and vibrant people who share our vision.

We love people who thrive on giving back, who are solution focused, collaborative and truly believe that together we are better.


Come and join us, bring your ideas and determination to make a difference and together we can create positive long-lasting change.

For more information about our recruitment process, please call Linda (People and Culture Coordinator) on

For more information about the position, please call Karen Pollard on

  • Community Services #1 acknowledges the Traditional Custodians of the land on which we work._
  • We pay our respect to their Elders past, present and emerging.

  • Director - Quality, Risk and Compliance

    2 weeks ago

    Canberra, ACT, Australia Capital Capability Support Full time

    Canberra, Australian Capital Territory 2600, • Full-timeDescriptionJob Title: Director - Quality, Risk and ComplianceLocation: Canberra, Australian Capital Territory 2601, AustraliaRole Type: Full-time / Hybrid (On and Off Site)Experience Level: Executive / Key ManagementClosing Date: 20 May, 2024.Background:Capability Support is a provider of services to...

  • Group Manager Internal Audit

    2 weeks ago

    Canberra, ACT, Australia Compliance and Risk Management Recruitment Full time

    Mining / Oil & Gas / Utilities Utilities ACT Permanent / Full Time27th July, 2023:A leading utilities organisation has an immediate opportunity for a skilled Internal Auditor to come in and lead the Audit function as the Group Manager. With a highly collaborative company & team culture, this is a business-critical role in an organisation that offers...

  • Senior Manager, Risk, Governance and Compliance

    2 weeks ago

    Canberra, ACT, Australia Communities at Work Full time

    Senior Manager, Risk, Governance and ComplianceOther (Community Services & Development)Full-time$115k – $122k per year + Super + Salary PackagingThe key role of the Senior Manager Risk, Governance and Compliance is to ensure compliance with all legislative requirements and internal risk, corporate governance, and compliance policies at Communities at Work....

  • Assistant Director, Business Improvement and Quality

    2 weeks ago

    Canberra, ACT, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1EL1 Assistant Director, Business Improvement and QualityAbout the NDIS Quality and Safeguards CommissionThe NDIS Quality and Safeguards Commission (the NDIS Commission) is an independentagency established on 1 July 2018 to improve the quality and safety of NDIS supports andservices. The Commission is the dedicated...

  • Director, Audit, Fraud and Risk; Chief Internal

    2 weeks ago

    Canberra, ACT, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1About the NDIS Quality and Safeguards CommissionThe NDIS Quality and Safeguards Commission (the NDIS Commission) is an independentagency established on 1 July 2018 to improve the quality and safety of NDIS supports andservices. The Commission is the dedicated national regulator of NDIS service providers inAustralia and...

  • Risk & Compliance Manager

    2 weeks ago

    Canberra, ACT, Australia JLL Full time

    JLL supports the Whole You, personally and professionally.Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a...

  • Assistant Director Business Improvement and Quality

    2 weeks ago

    Canberra, ACT, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1EL1 Assistant Director, Business Improvement and QualityAbout the NDIS Quality and Safeguards CommissionThe NDIS Quality and Safeguards Commission (the NDIS Commission) is an independentagency established on 1 July 2018 to improve the quality and safety of NDIS supports andservices. The Commission is the dedicated...

  • Assistant Director, Risk and Compliance

    2 weeks ago

    Canberra, ACT, Australia ACT Government Full time

    The Assistant Director, Risk and Compliance is responsible for the management and oversight of ACT Courts and Tribunal risk, audit and compliance, and work, health and safety (WHS) frameworks. The Assistant Director, Risk and Compliance, in collaboration with the Directorate's WHS and Wellbeing Team, provides technical expertise to ensure the safety and...

  • Assistant Director, Provider Risk Intake and Assessment Team

    2 weeks ago

    Canberra, ACT, Australia Aged Care Quality and Safety Commission Full time

    Assistant Director, Provider Risk Intake and Assessment Team (Intake and Operations) Assistant Director, Provider Risk Intake and Assessment Team (Intake and Operations) THE OPPORTUNITYThe Aged Care Quality and Safety Commission have an exciting opportunity for strong leaders with experience working in a regulatory environment that can navigate legislative,...

  • Risk and Compliance Officer

    2 weeks ago

    Canberra, ACT, Australia CSIRO Full time

    Acknowledgement of Country:CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliationThe Opportunity:- Deliver HSE services across CSIRO's...

  • Risk and Compliance Officers

    2 weeks ago

    Canberra, ACT, Australia Page Personnel Full time

    Upcoming Government Risk and Compliance Roles All forms of arrangement, ongoing, nonongoing and labour hireAbout Our Client:Key responsibilities include but are not limited to:Assessing risk and compliance in line with organisational guidelines and policies, Where necessary, contribute to guidelines and policies, Ensure thorough working of all guidelines and...

  • Assistant Director, Risk and Compliance

    2 weeks ago

    Canberra, ACT, Australia ACT Government Full time

    Major Projects Canberra (MPC) is seeking an Assistant Director of Risk and Compliance to lead our important risk functions across the directorate.MPC was established to lead the procurement and delivery of the ACT Government's infrastructure program. Managing our risks and compliance activities is significant and integral to how we deliver our projects to...

  • Manager Risk Management

    2 weeks ago

    Canberra, ACT, Australia COLONIAL FIRST STATE Full time

    Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a...

  • Compliance and Risk Manager

    2 weeks ago

    Canberra, ACT, Australia ACT Government Full time

    The role requires the ability to remain agile in time of competing and tight deadlines to meet relevant reporting requirements. The position will be responsible for the delivery and administration of key activities such as managing the Agency's Risk Management Framework, Risk Treatment Plans, management of audit processes and reporting and liaise with...

  • Assistant Director Management Reporting

    2 weeks ago

    Canberra, ACT, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1About the NDIS Quality and Safeguards CommissionThe NDIS Quality and Safeguards Commission (the NDIS Commission) is an independentagency established on 1 July 2018 to improve the quality and safety of NDIS supports andservices. The Commission is the dedicated national regulator of NDIS service providers inAustralia and...

  • Quality and Compliance Officer

    2 weeks ago

    Canberra, ACT, Australia Chandler Macleod Full time

    Location Canberra, Australian Capital Territory- Category Executive- Salary- $ AUD - $ AUD Hourly- Posted 03Apr2024- Work type Full Time- Contact Jess Kaur- Reference BH159201As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years...

  • Cybersecurity Governance, Risk and Compliance Consultant

    2 weeks ago

    Canberra, ACT, Australia Willyama Full time

    Willyama Services is seeking a skilled Cybersecurity Governance, Risk and Compliance (GRC) Consultant to join our dynamic team. As a Cybersecurity GRC Consultant, you will play a vital role in assessing and documenting security compliance and risk posture of information assets and systems. This position requires a high level of technical and system...

  • Risk, Compliance and Business Continuity Officer

    2 weeks ago

    Canberra, ACT, Australia CSIRO Full time

    Acknowledgement of Country:CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliationThe Opportunity:- Play a key role in our Risk,...

  • Professional Officer Audit and Risk and Quality Assurance

    2 weeks ago

    Canberra, ACT, Australia ACT Government Full time

    Details : Are you an experienced early childhood professional looking for an exciting opportunity to expand your knowledge and further your career? Are you committed to promoting compliance and continuous quality improvement in the education and care sector? Do you have a thorough understanding of the National Quality Framework, exceptional interpersonal...

  • Program Governance Risk and Compliance

    2 weeks ago

    Canberra, ACT, Australia Peoplebank Full time

    Location: Canberra Job Type: Contract Posted:about 5 hours agoContact: Maria Lastierre Discipline:General IT Security / Cyber Security Reference: Our Client, an ACT-owned public utility company, is looking for a Program Governance, Risk and Compliance (GRC) Lead to help them tranform their ICT environment, including the transition to a number of new service...