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Case Manager
3 months ago
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
ABOUT US
The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.
The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
- Why this role matters
The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness.
We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.
Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home.
About the role
We are seeking a values-driven Case Manager for The Salvation Army Supported Housing (SASH) program, this is part of the Homelessness Stream that provides specialist support to people who are homeless, at risk of homelessness or in housing need.
Case managers will:
- Provide specialist case management to people who are homeless, at risk of homelessness, or in housing need that will facilitate their transition to independent living outcomes.
- Provide information, referral, advocacy, support, and links to a range of services in order to enhance physical and mental wellbeing, quality of life and independent status in the community.
- Provide support, information and advocacy with regard to the relationship between the tenant and the landlord consistent with the _Residential Tenancy Act _and _Residential Tenancy Amendment Act_ and best practice.
- Effective relationships are established with homeless or at risk of homelessness clients that encourages selfdetermination and social and participation
- Provide flexible and individual client driven case management in areas of need, identified through initial and ongoing assessments
- Access translation and interpretation services as required for clients
- Risks to clients, staff and TSA are identified and bought to the attention of the relevant supervisor or manager as soon as possible
- Maintain accurate, up to date client records and data for all clients in accordance with TSA standards and procedures using TSA information systems
- Individual case plans are independently developed in collaboration with clients and include a range of interventions that address the needs and goals of clients
- Clients are assisted to access appropriate support services and establish community supports, and where needed are assisted through advocacy with service providers
- Progress and outcomes of individual case plans are regularly monitored and reviewed and where needed action is taken to ensure the plan continues to meet client needs and goals
- Build productive working relationships with internal and external stakeholders and work with multiple services across a range of forums and sectors
- Develop strong industry links with the community and housing sectors in Tasmania
You will have
- Degree qualification in Social Work, Welfare, Community Services or related field OR demonstrated high level knowledge of the housing and homelessness sector in Tasmania through previous appointments, service and study/development
- A national police record check is required
- Tasmanian Working with Vulnerable people's registration
- Current Tasmanian Drivers Licence
- Current First Aid Certificate
- Flexible working conditions
- Employee Assistance Program
- Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and e
