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Credit Controller/collections Officer
3 months ago
- Milton Location / Split Working from Home and Office
- Step out of the Collection Agency into Commercial Credit
After completion of training the role will be 2 days in the office and 3 days working from home, expected working hours are Monday to Friday 8.00am to 5.00pm.
- Work with customers to resolve outstanding debts and negotiate payment plans
- Handle and resolve queries
- Negotiating payments of outstanding debts and arranging suitable payment plans
- Provide exceptional customer service through building and maintaining relationships
- Reconciliations
- Prior Debt recovery/Collections experience preferred but not essential
- Strong negotiation, problem solving skills and communication skills
- Strong Excel Skills required
- Ability to build rapport with commercial clients
- Resolve customer enquiries
