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Credit Officer

2 months ago


Brisbane, Queensland, Australia Troocoo Full time
Troocoo Partners with Leading Manufacturer

We are excited to partner with a well-established manufacturing business in South Brisbane to recruit a Credit Officer on a 3-month temporary contract with the potential to become permanent. This role offers an attractive hourly rate and a dynamic work environment.

About the Role

As a Credit Officer, you will play a crucial role in managing a portfolio of accounts throughout their life cycle. This includes conducting assessments, monitoring, facilitating payments, and taking collection actions when necessary. Your dedication to maintaining high standards and compliance with the Credit Department's KPI schedule and Credit Policy is essential.

Key Responsibilities
  • Reconcile customer accounts, analyze issues, and resolve them through effective communication with customers and branch staff.
  • Set up and maintain customer account records.
  • Maintain physical files in an appropriate lending file format.
  • Process payments via credit card.
  • Complete all necessary receipting tasks, offsetting, and reconciling bank statements.
  • Liaise with internal staff to confirm payments received.
  • Conduct credit reporting to assess the creditworthiness of applicants in line with Credit Policy.
  • Keep a close eye on trade bureaus, submit monthly reports, and complete necessary references.
  • Collaborate with the Debtors Insurer and customers to facilitate reviews and gather additional information for assessment.
  • Contact customers to obtain payments based on Credit Policy, payment terms, risk category, and for reporting cash flow to the Finance team.
  • Escalate overdue customer accounts in alignment with Credit Policy and Debtors Insurance guidelines for further action.
Requirements

To succeed as a Credit Officer, you should possess the following qualifications and skills:

  • 2+ years of experience in a similar Credit position.
  • Strong written and verbal communication skills.
  • Proficiency in technology and computer systems.
  • Ability to adapt and be flexible in response to changing organizational priorities.
  • Capability to engage with stakeholders across multiple divisions and locations.

We are looking for a hands-on Credit Officer who enjoys working within a busy environment. You will pride yourself on your high level of attention to detail and take ownership and accountability for your work and outcomes. In return, this organization offers excellent training, growth opportunities, parking on site, and working from home benefits.