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Squad Lead Legal Services
3 months ago
Work type:
Permanent Full time
Region:
NSW- Sydney CBD, VIC- Melbourne CBD
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Exciting opportunity based in NSW
Hybrid working (3 days a week in office):
Take a leadership role where you'll inspire and energise your team:-
Work with the Legal Services Leadership Team to deliver on the team strategy and goals within Legal Services
It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.
You make NAB. You get it done for our customers and our communities. You're laying the foundations for NAB's future success. With a winning environment, together we'll grow, excel for our customers and feel proud to work at NAB.
It's a good time to see how you can grow your career as a Squad Lead, Legal Services.
The role:
You will lead a team that is primarily responsible for reviewing documents and providing advice to help bankers deliver exceptional service to NAB's customers and in line with NAB's risk appetite.
You will also be responsible for:
- Managing a casual workforce to assist in peak periods of processing, including recruitment, supervision and approval of timesheets.
- Escalation of work by providing a filter to ensure complex enquiries from the team are reviewed prior to escalation outside of the Legal Services Team.
- Assisting the Delivery & Change (D&C) Manager to create the D&C Team strategy. This will include agreeing and documenting clear accountability for support and priority of the activities within the plans and strategy.
- Proactively manage risk and compliance, perform controls and escalate events when required.
What you will bring:
- Demonstrated previous leadership experience, in particular a casual workforce during peak periods by empowering growth and fostering an inclusive culture.
- Demonstrated experience in shaping business strategy, preparing plans for delivery, analysing data, and confirming objectives are met.
- Strong problemsolving capabilities to manage complex enquiries with relevant lawyers and key stakeholders
- Knowledge of information management systems, workflow tools and process documentation standards and tools used in Legal Services include: Neota, Sharepoint, Teams and Power BI.
- Demonstrate professionalism and proactiveness to change within Legal Services.
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are.
That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves.
In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated.
We are committed to providing an environment where you can work your way.**Join NAB
