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State Service Manager

3 months ago

Brisbane Northern Suburbs, Australia Frontline Recruitment Full time
Seeking an experienced leader to join this retailer, & lead a team of service technicians ensuring customer satisfaction & business objectives are met

About the Company & Role


A longstanding retailer, with 30+ stores in QLD, are seeking an experienced Service Technician Team Leader to join the State Service Office as State Service Manager.

This role oversees the repairs and warranty part of the business across QLD, ensuring that the turnaround time, service quality, customer satisfaction and business profitability targets are met,

Key Responsibilities:

  • Strong background leading a team
  • Handson experience in a technical role
  • Responsible for Profit and Loss for Department
  • Highly responsible and passionate about customer service
  • Stock control including parts ordering
  • Excellent communication in both written and verbal forms
  • Initiative and a handson approach
  • Ensure meeting WH&S requirements
  • Confidence to collaborate and share ideas with the National leadership team

What's in it for you:

  • Join a respected Australian retailer with over 200 stores nationally
  • Strong support from Owner level down
  • Highly engaged leadership team
  • Long tenure with the business
  • Great training and induction
  • Rewarding salary package on offer

Reference:
| Recruiter: Dannielle Zwirek

Alternatively for a confidential discussion please contact
Dannielle Zwirek on
0
or **quoting the reference number above.

**Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing