Aps3 Client Services Officer

1 week ago


Brisbane, Queensland, Australia people2people Full time
Brisbane city location

  • 6month temporary assignment
- $34 - $36 per hour + super

About the business

people2people have partnered with an Australian federal government department who are looking for APS3 Client Service Officers to join their team within Brisbane's CBD.


About the role
Reporting to the Service Delivery Team Leader, the purpose of the Client Service Officer is to provide effective support and service to the department's stakeholders through

  • Answering phone enquiries from key stakeholders
  • Processing client requests and delegating as required
  • Preparing routine correspondence
  • Capturing and recording data
  • Determining eligibility of services
  • Providing department specific information to clients
  • Authorise payments
  • Provide input for ministerial correspondence
  • Provide support to leadership

Selection criteria
To be successful in this role you will have

  • Previous experience within a highvolume Customer Service/Administrative environment
  • Strong communication and interpersonal skills
  • Computer literacy
Please note that only those with Australian Citizenship can be considered for this role. If you have any further questions, please direct to Georgia on

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