Medical Receptionist

1 week ago

Geelong, Victoria, Australia Epworth Healthcare Full time

In this role based at Epworth Geelong, you will be responsible for an excellent medical reception service to our consultants, patients & stakeholders.

You will be part of the Sessional Consulting Suite team and report to the Manager-Medical Billing & Practice Support.

You will make an impact by:

  • Providing genuine, patient centred customer service
  • Displaying well developed organisational skills with an innovative & proactive approach to customer care
  • Rolemodelling empathy to patients and their families
  • Establishing and delivering on priorities and without direct supervision
  • Striving to consistently improve service delivery

To be successful in this role

  • Have excellent computer skills
  • Have current Medicare and Health Fund rulings and billing interpretations
  • Have recent experience in a similar role
  • Have sound knowledge of Genie & iPM
  • Have excellent presentation
  • Be empathetic to patients and their families
  • Be adaptable and enjoy working for a variety of medical specialities in a busy practice
Position Description Inherent Requirement

About Epworth Geelong**Epworth Geelong, located adjacent to Deakin University's Medical School in Waurn Ponds, is developing an environment of world-class health care and education to meet the needs of the expanding population of Geelong and South West Victoria. Providing exciting career opportunities to doctors, nurses, allied health professionals and support staff. It features contemporary design, cutting-edge medical technology and best practice patient care, whilst offering a wide range of inpatient and outpatient medical, surgical and rehabilitation services.

Additional Information:

At Epworth, it's a community.

It's the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done.

In addition to this, you will have access to:

  • Epworth's enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pretax annually, leading to greater take home pay
  • The largest educational scholarship program of its kind in Australia
  • Ability to purchase up to four additional weeks of leave
  • Reduced cost of health services for you and your family at Epworth

At Epworth, we care.
We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire / Apply
Sound interesting? To apply, click the
I'm Interested button and attach your CV and cover letter.

For more information, refer to the attached position description or contact Epworth Talent on

  • As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you)._
  • At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs that reflect the communities we work in. At Epworth, we care._

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