Customer Service Officer

2 weeks ago


Derrimut, Victoria, Australia Flexi Personnel Full time
Flexi Personnel take pride in being a family-owned business with 6 locations across Melbourne and regional Victoria.

By emphasizing a true partnership with our clients, Flexi Personnel demonstrates a commitment to understanding our client's business needs and providing tailored staffing solutions.


THE COMPANY
Our client is a leader within the agricultural market and are experiencing a period of significant growth. Due to increased work flow, we are seeking a Customer Service Superstar to join their friendly & supportive team.

THE ROLE

  • Entering purchase orders in a timely manner
  • Answer incoming calls and assist customer or transfer to relevant person
  • Looking into customer supplied materials/packaging and advising customers of any shortfalls at time of ordering
  • Inbox Management: Liaise with customers and provide information as requested
  • Following up clients for their materials and packaging in time to meet production requirements
  • Entering orders for customer supplied materials and packaging and liaising with the planning team
  • Invoicing client orders
  • Liaise with dispatch team in relation to order delivery times
  • Support clients to achieve their goals by providing outstanding customer service

THE IDEAL CANDIDATE

  • Attention to detail and accuracy
  • Excellent communication ability; both written and verbal
  • Proficient using Microsoft Office, including Excel & Outlook
  • Team player; work within a team to achieve common goals
  • Be enthusiastic to learn new skills in a supportive fastpaced environment
  • Be capable of troubleshooting issues; good problem solving ability


We are looking for people who have a solid work ethic and the drive to go above and beyond for the customer.


If you would like to join this growing manufacturing business, please
_APPLY NOW_ with an updated resume outlining your experience.

Flexi Personnel are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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