Supporter Experience Telefundraiser

2 weeks ago


Footscray, Victoria, Australia Asylum Seeker Resource Centre (ASRC) Full time
Supporter Experience Telefundraiser

  • Fundraising
  • Individual Giving
  • Footscray
  • Casual
16/8/202- Values-driven Organisation

  • 2 x casual roles available
  • Flexible Working Arrangements
About the Asylum Seeker Resource Centre

Founded in 2001, the Asylum Seeker Resource Centre (ASRC) is Australia's largest human rights organisation providing support to people seeking asylum.

We are an independent not-for-profit organisation whose programs support and empower people seeking asylum to maximise their own physical, mental and social well being.

We champion the rights of people seeking asylum and mobilise a community of compassion to create lasting social and policy change.

We are a value-driven organisation that strives to be part of a change movement that supports people seeking asylum by providing critical services such as assistance with accommodation, food provisions, casework and legal services.

The ASRC movement is proudly supported by a community of committed volunteers and supporters who embrace the organisation's vision that people seeking asylum can live safely, sustainably, independently and equally.

Our Values

The human rights of people seeking asylum and refugees are at the foundation of all we do and the workforce makes it happen, doing the work to bring the vision and purpose to life.


Our organisational values are:

  • Welcoming
  • Authentic
  • Courageous
  • Collaborative
About The Role


The incumbents will play an integral role in growing our monthly donor program and having meaningful conversations with our supporters that will increase their loyalty and commitment to the ASRC.

About You

  • High level of spoken English communication skills (Minimum of level 4)
  • Excellent interpersonal skills with the ability to build and maintain relationships
  • Good understanding of technology including the google suite
  • Experience in delivering highlevel customer service
  • The ability to work autonomously with proven initiative
  • Experience working towards KPIs and/or targets
  • Knowledge of the policy context of practice with asylum seekers visa categories/conditions, and the barriers faced by people seeking asylum in Australia
Lived experience of seeking asylum in Australia is highly desirable.

Knowledge of policy and issues impacting on people seeking asylum in Australia as well as previous experience working within a not-for-profit environment, would also be advantageous.

Employee Benefits

Joining the ASRC means being a part of the largest human rights organisation in Australia, supporting refugees and people seeking asylum.

We recognise and appreciate our incredible staff for their contribution, dedication and passion to support and empower people seeking asylum by providing the following conditions above the relevant modern award:

  • Flexible Working Arrangements
, including the ability to work remotely

  • Free onsite car and bicycle parking
  • Salary packaging (up to $15,900 per year tax free)
  • Entertainment Packaging (up to $2,650 per year tax free)
  • Discounts via HR systems provider at grocery and retail outlets
  • Close proximity to public transport (100 metres from Footscray station and buses)
Position Description
Please find the Position Description here to address the Selection Criteria:
Application Process

  • Applications close 11:59pm Wednesday, 23th August 2023_


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