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Content Author

3 months ago


Sydney, New South Wales, Australia Dentsu Aegis Network Full time

The purpose of this role is to fulfil the website publishing for clients and manage a small team of content authors to ensure timely delivery of critical website content authoring tasks.


Job Title:
Content Author

Job Description:


dentsu is a network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands; Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

Merkle are a team of dreamers, doers, and deliverers.

Our collaborative and agile ways of working mean you'll develop versatile skills and be exposed to new and exciting thinking.

Combine that with a pioneering spirit aimed at making a positive impact on brands, society & each other - and you'll soon realise why we're at the forefront of the digital economy.


Merkle is a leading data-driven Customer Experience Management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices.


The Role:


As the Content Author you will play a pivotal role in leading a small team of Associate Content Authors in performing content authoring services for our client's website.

This client is a global brand and household name, with market leading products to enable digital experiences.

This position requires a dynamic individual with a keen eye for detail, excellent communication skills, and a passion for digital content creation and management.

The Content Author will be responsible for ensuring high-quality, engaging, and accurate content is delivered on time and meets the needs of both global and regional stakeholders.


Main tasks and responsibilities:

  • Lead and mentor a team of Associate Content Authors, providing guidance, support, and feedback to ensure highquality output.
  • Monitor team capacity and workload, ensuring efficient allocation of tasks and resources.
  • Take responsibility for the team's capacity to handle projects and the quality of their output.
  • With your Manager, act as a representative for the Australian region within the global content authoring team, ensuring regional perspectives and requirements are considered in global initiatives.
  • Attend global meetings and projects, contributing insights and feedback from the Australian market.
  • Coordinate with global teams to ensure regional adaptations are correctly implemented.
  • Work closely with regional stakeholders to understand their content needs.
  • Develop, edit, and publish engaging content for our clients website, ensuring it aligns with brand guidelines and meets the highest standards of quality and accuracy.
  • Utilise Adobe Experience Manager (AEM) and Milo to build and customise web pages, leveraging available features and designs within our ecosystem.
  • Ensure that web pages are visually appealing, userfriendly, and aligned with design and brief specifications.
  • Ensure that all updates are accurate, timely, and meet the specified requirements.
  • Adhere to detailed content publishing plans and project schedules to ensure timely delivery of all web properties assigned to you.
  • Implement best practices and innovative solutions to enhance user experience and engagement.

Pre-requisites:

  • Bachelor's degree or equivalent experience
  • Minimum of 3 year's experience in web publishing.
  • Leadership experience and associated skills.
  • One year of web publishing experience in an enterprise setting
  • Experience working with Adobe Experience Manager (AEM) or equivalent content management systems.
  • Web 2.0 technology fundamentals.
  • Proven web debugging skills across browsers, devices, and operating systems.
  • Calm under pressure while managing competing project priorities.
  • Ability to quickly comprehend dynamic enterprise workflows and process.
  • Jira ninja
(Very) nice to have:

  • Entry level competence in HTML5, CSS3, XML and Javascript.
  • Entry level competence in visual media manipulation eg: crop, resize etc.
  • Language skills: Thai, Indonesian or Japanese highly regarded

What's in it for you:

  • 5 weeks annual leave after 2 years of service and 3 whole company Wellness Days per year
  • Career Development and Learning & Development opportunities, including access to our global online dentsu University
  • Bring your whole self to work We have opportunities to join our DEI workstreams and champion initiatives across the business
  • Support to work flexibility and ensure you are set up for success with our 'Be the Best You' policy
  • Huge perks with discounts on health insurance, gym memberships, car purchasing or novated leasing, retail and travel.

Become a champion for meaningful progress:
Together we make our mark. Together we embrace the true potential of disruption. And together - across all our locations - we help our clients win in a changing world.

Location:

Sydney

Brand:
Merkle

Time Type:
Full time

Contract Type:
Fixed Term Co