Onsite IT Support

2 weeks ago


Adelaide, South Australia Harrison McMillan Full time

About the Role
Our client is committed to providing exceptional educational services to our community. As part of their dedication to efficiency and excellence, they are seeking a skilled Onsite IT Support professional to join their team on an initial 6-month contract with the potential for conversion to permanency. This is an exciting opportunity, allowing you to contribute your generalist IT skills within infrastructure, network, hardware and application support.
Responsibilities:

  • Provide onsite technical support for all IT-related issues within the agency.
  • Troubleshoot hardware, software, and network problems, ensuring timely resolution.
  • Install, configure, and maintain computer systems and peripherals.
  • Collaborate with internal teams to identify and implement IT solutions.
  • Assist in the setup and maintenance of IT infrastructure, including servers, routers, and switches.
  • Ensure compliance with IT security policies and procedures.
  • Mentor and train junior team-members.

Requirements:

  • Proven experience in providing onsite IT support in a professional environment.
  • Strong knowledge of hardware, software, applications and networking technologies.
  • Proficiency in troubleshooting, problem-solving and acting as an escalation point.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Mentoring and training junior team-members.
  • Familiarity with government IT policies and regulations preferred.
  • Experience in fostering a positive workplace culture.

If you are ready to make a meaningful impact and foster a high-performance culture in a government organisation, then this is the role for you
For more information, please contact Rhea Paul on
Please note – all applicant resumes must be submitted in Word format only.



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