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Onsite IT Support
2 weeks ago
About the Role
Our client is committed to providing exceptional educational services to our community. As part of their dedication to efficiency and excellence, they are seeking a skilled Onsite IT Support professional to join their team on an initial 6-month contract with the potential for conversion to permanency. This is an exciting opportunity, allowing you to contribute your generalist IT skills within infrastructure, network, hardware and application support.
Responsibilities:
- Provide onsite technical support for all IT-related issues within the agency.
- Troubleshoot hardware, software, and network problems, ensuring timely resolution.
- Install, configure, and maintain computer systems and peripherals.
- Collaborate with internal teams to identify and implement IT solutions.
- Assist in the setup and maintenance of IT infrastructure, including servers, routers, and switches.
- Ensure compliance with IT security policies and procedures.
- Mentor and train junior team-members.
Requirements:
- Proven experience in providing onsite IT support in a professional environment.
- Strong knowledge of hardware, software, applications and networking technologies.
- Proficiency in troubleshooting, problem-solving and acting as an escalation point.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Mentoring and training junior team-members.
- Familiarity with government IT policies and regulations preferred.
- Experience in fostering a positive workplace culture.
If you are ready to make a meaningful impact and foster a high-performance culture in a government organisation, then this is the role for you
For more information, please contact Rhea Paul on
Please note – all applicant resumes must be submitted in Word format only.
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