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EOI- Customer Service Advisor

2 months ago

Gold Coast, Australia Randstad Australia Remote Work Freelance Full time

Randstad is currently looking for expressions of interest for a Customer Service Advisor position on the Gold Coast. We are looking for candidates who have very strong administration skills, have high attention to detail and can really build a rapport with clients and customers.

Taking care of the day-to-day administration tasks to help the day run as smoothly as possible.

We are looking for team members who can remain cool, calm, and collected in a busy environment.

Duties and responsibilities

  • Assist with any operational improvements where necessary
  • Provide a high level of customer service to clients of the business via various communication channels
  • Efficiently complete data entry and data handling duties using excel and CRM Systems
  • Maintain confidentiality while dealing with personal and sensitive information
  • Handle patient records, ensuring confidentiality and proper documentation.
  • Patient Billing and Receipting/Medicare rebate

    Your Skills and Experience

    • Excellent verbal and written communication to engage and build relationships with clients, customers and stakeholders
    • Highly organised with outstanding time management skills and strong attention to detail
    • Experience utilising MS Excel to track jobs and complete reports
    • High attention to detail and ability to show resilience.

      How to Apply:

      Please note, this is an expression of interest and due to the expected high volume of applications, only shortlisted candidates will be contacted directly. If youâre interested in similar future opportunities, please click "Apply

      We look forward to receiving your application

      Apply Now

      At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


      skills

      customer service, administration skills, Microsoft Office Suite, attention to detail, communication skills, healthcare. medical industry, healthcare

      qualifications

      • No Qualifications Required

        education

        Secondary School/High School