Flight Centre Travel Academy Facilitator

1 week ago


Victoria, Australia Flight Centre Alumni Full time

About the Opportunity

We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We open the world for those who want to see it and a career at Flight Centre opens more than doors.

Based in Brisbane, Flight Centre Travel Academy (FCTA) is Flight Centre's external education business - offering university level courses with jobs and careers in the Travel and Tourism industry. 

We have an opportunity for a Facilitator whose focus is to deliver exceptional student learning experiences for a tertiary-level Diploma of Travel and Tourism qualification. This role is vital in engaging students and ensuring their compliance with tertiary education standards and business operations.

The Facilitator will assist in creating and delivering an engaging and interactive learning environment that inspires our students by fostering a supportive and inclusive atmosphere.

This role can be based in Brisbane, Sydney, Melbourne or Perth head offices.

 

What you will be doing:

  • Online facilitation of course subjects, Q&A sessions, role plays, coaching calls and O-Week sessions
  • In-person facilitation of course subjects and student events
  • Conduct coaching calls regularly
  • Student support through our One Best Way processes of extensions, academic integrity, and assessments
  • Provide clear outcome-based feedback to students
  • Grading of student assessments (role plays, essays, case studies, presentations)
  • Assessment moderation
  • Scholarly projects
  • Monthly subject set up and reporting

 

Who You Are...

  • Minimum 5 years’ experience in the Travel and Tourism industry
  • Previous facilitation and/or training experience
  • Have a strong focus on development and teamwork
  • Excellent communication skills both written and verbal
  • Ability to build strong relationships with internal and external stakeholders
  • Be self-driven, self-motivated individual, who can demonstrate these skills daily to students

You'll earn extra points with...

  • Online facilitation experience 
  • Broad travel and tourism industry experience
  • Bachelor level qualification / Graduate certificate in Teaching and Learning 

 

What's in it for you...

  • Salary: The successful candidate will be rewarded with a base salary package of $85 k (+ super), plus a potential 10% upside, with global career advancement and travel opportunities Work with some of the largest and most well-known businesses in Australia and colleagues across the business
  • Culture: You will be employed by a company that takes pride in their employees and offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
  • Development: individualised Learning & Development pathway options
  • Exclusive Staff Discounts: accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
  • Travel Discounts: including family and friends, on flights, hotels, tours, cruises, travel insurance and more
  • Flexibility: Monday to Friday week, business hours with flexible/hybrid options
  • Brightness of future: career opportunities in a network of brands and businesses across the globe - we promote from within  
  • Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.  
  • Social: regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Lisbon in 2024, Los Angeles in 2025)  
  • Sustainability: the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
We Value You

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are, to foster inclusivity and collaboration. We celebrate you 



  • Victoria, Australia Flight Centre Alumni Full time

    If you have a passion for travel and experience in travel, sales, or customer service then you'll fit right in with our Round the World team. Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel! You’ll be joining other like-minded...


  • Victoria, Australia Flight Centre Alumni Full time

      Future Team Leader A great Brightness of Future is one of the number one reasons that people choose to work at Flight Centre. Is it time for you to take the next step in your career? Then look no further this is the role for you.As a Future Team Leader, you will support your Team Leader in driving sales, motivating team members, growing key KPIs along...


  • Victoria, Australia Flight Centre Alumni Full time

    About the Opportunity The Student Support Consultant will provide support to Flight Centre Travel Academy (FCTA) students. The position is responsible for the efficient and effective day-to-day student support function which contributes to the service provided by FCTA. The position requires that effective communication is established and maintained with...


  • Victoria, Australia Flight Centre Alumni Full time

      Team Leader  Is it time for you to take the next step in your career? We are now looking for an experienced consultant or leader to take on the challenging and rewarding role of Team Leader.  As a Team Leader overseeing your store you will be responsible to drive sales, motivate team members, grow key KPIs, along with a number of other...

  • Travel Advisor

    4 months ago


    Victoria, Australia Flight Centre Alumni Full time

    Here at Travel Associates, we are one of a kind - Australia’s leading luxury travel agency, certified great place to work, and known for delivering the best client service in the industry. We are growing our business with ambitious travel consultants to curate one-of-a-kind holidays and authentic experiences to our discerning clientele.   Your...


  • Victoria, Australia Flight Centre Alumni Full time

      Corporate Traveller is the only travel management corporation in Australia dedicated to SME businesses. Part of the corporate division of the Flight Centre Travel Group (FCTG), Corporate Traveller is one of FCTG's most successful brands, globally. Our mission is to dominate the SME market, making the end to end travel experience faster, simpler and...

  • Instructional Designer

    2 months ago


    Victoria, Australia Flight Centre Alumni Full time

      About the opportunity: Are you passionate about shaping the leaders of tomorrow? As a Leadership Instructional Designer with Flight Centre Travel Group, you'll play a pivotal role in crafting and delivering educational programs and resources designed to enhance leadership development. This role focuses on designing dynamic learning experiences that boost...


  • Victoria, Australia Flight Centre Alumni Full time

    Here at Travel Associates, we are one of a kind - Australia’s leading luxury travel agency, certified great place to work, and known for delivering the best client service in the industry. We are seeking a Business Leader to guide our highly successful team to new heights as we deliver one-of-a-kind holidays and experiences to our discerning...


  • Victoria, Australia Flight Centre Alumni Full time

    Brand New Opportunity for Sales Leaders FCBT make business travel effortless for small to medium companies. Our mission? Let our clients focus on what they do best while we handle the travel details. Backed by the global strength of the Flight Centre Travel Group, we bring unparalleled expertise and a team that's all about delivering exceptional service and...


  • Victoria, Australia Flight Centre Alumni Full time

    About the Opportunity This role requires a dynamic individual who is a Subject Matter Expert in the Independents brand, providing support and consultancy to both internal and external stakeholders. Situated within the Supply Operations area, the Capability Owner is responsible for managing third-level support escalations and delivering proactive,...


  • Victoria, Australia Flight Centre Alumni Full time

    About the Opportunity  We are currently recruiting for a Business Leader in Flight Centre Business Travel. As a Business Leader your primary focus is to use your relationship building skills and our unique product and service offering, to create value and trust at every interaction, whilst always demonstrating our Culture and Values.  You will be a...


  • Victoria, Australia Flight Centre Alumni Full time

    About the Opportunity The purpose of the Assistant Team Leader is to support the Team Leader to drive the agreed retention, growth and profitability outcomes aligned to the FCM Business Plan You will support and lead with a customer-centric mindset, ensuring all decisions and activities are central to the customer. The purpose of the Inside Account Manager...


  • Victoria, Australia Flight Centre Alumni Full time

    Sales Consultants, here's your boarding pass to enter the exciting travel retail sector  Travel Money Oz is part of Australia’s largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering...


  • Victoria, Australia Flight Centre Alumni Full time

    About the Opportunity This is a unique role that requires a dynamic individual with a combined passion for Air Fulfilment, Content Distribution and Process Improvement. You will collaborate with key stakeholders across Supply and our partners, to identify areas within our business where processes, operations, or strategies can be enhanced to improve...

  • Travel Advisor

    3 months ago


    Victoria Point, Australia Travel Associates Full time

    **Job no**: 517029 **Brand**: Travel Associates **Work type**: Full time, Part time **Location**: Queensland **Categories**: Leisure Travel & Retail Here at Travel Associates, we are one of a kind - Australia’s leading luxury travel agency, certified great place to work, and known for delivering the best client service in the industry. We are growing...


  • Victoria, Australia Flight Centre Alumni Full time

    About the Opportunity This is a unique role requiring a dynamic individual who is a subject matter expert in all things AIR. The Capability Owner is a specialist in their field, providing support to internal and external businesses. They are responsible for handling second level support escalations and for delivering proactive and preventative support,...

  • Groups Travel Manager

    16 hours ago


    Victoria, Australia Flight Centre Alumni Full time

      Sick of booking point to point travel? Use your knowledge & travel experience in a new way! No two days are the same in this exciting MICE travel management role Be the master of your own domain - real control of your own projects and pipeline while working in a positive supportive environment.     About the Opportunity The Group Travel Manager is the...

  • FCM Meetings

    3 months ago


    Victoria, Australia Flight Centre Alumni Full time

    Sick of booking point to point travel? Use your knowledge & travel experience in a new way! No two days are the same in this exciting MICE travel management role Be the master of your own domain - real control of your own projects and pipeline while working in a positive supportive environment. About the Opportunity The Group Travel Manager is the face of...


  • East Victoria Park, Australia Goodstart Early Learning Full time

    **Role**: Centre Performance Coach **Location**: Perth - WA **Employment Type**: Permanent - Full Time Role We’re Goodstart With 16,500 “Goodstarter” team members across nearly 700 centres nurturing 70,000 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the...


  • Victoria Point, Australia YMCA Brisbane Full time

    **The YMCA** offers classes for children from crawling age through to 13 years, youth classes from 14 years up, and adult classes. Our programs encourage children to participate in a safe and structured environment. We have a variety of gymnastics programs for different levels to suit everyone's needs. Gymnasts gain self-confidence, develop personal...