Ongoing Support Consultant

4 weeks ago

Toowoomba, Australia Advanced Personnel Management Full time

Working for APM as the Employment Consultant who specialises in Ongoing Support could be your opportunity to give something back & help others reach their goals and aspirations. This role will be based and will be working across our Toowoomba region. 

Am I suited to being an Ongoing Support Consultant with APM?

Are you a passionate Employment Services professional or have experience working in the disability or health sectors? Are you looking for a role where you can take the time to build meaningful, long-term relationships with your clients? 

We are looking for is a strong communicator who is passionate about supporting and guiding others, and who naturally builds exceptional client relationships.

Experience in the Disability, Health or Employment sector is preferred as you as we are looking for someone who understands the vulnerabilities and barriers that our customers can face in the workplace.

A typical week will involve...

  • Provide support to both customers and employers to ensure customers maintain sustainable and ongoing employment
  • Think outside the box and resolve challenges for both parties as they arise
  • Help employers provide a suitable and positive work environment for our customers & guide on workplace modifications
  • Effectively manage a caseload of ongoing support customers
  • Overcome objections, and break down employment barriers that exist for people with disability
  • Preparation for and involvement in Ongoing Support Assessments
  • Collating and preparing documentary evidence in line with contractual guidelines
  • Actively engage with customers to positively advocate the APM brand
  • Passing internal and external audits in line with Disability Employment Services contract.

To be considered, you will have...

  • Eligibility to work in Australia
  • Previous experience in Disability, Health or Employment sector experience is preferred
  • Ability to successfully manage a caseload
  • Proven experience working with targets and KPI's
  • A current driver’s licence and a comprehensively insured vehicle
  • Willing to complete a Criminal History Check
  • Able to pass a Working with Children Check
  • Able to work Full-Time Monday to Friday 8:30am - 5:00pm

As a member of the APM team, you will have access to a wide range of employee benefits including:

  • Supportive and interactive induction process with dedicated L&D team
  • An opportunity to complete a nationally accredited training course in Employment Services
  • Genuine career development opportunities
  • Work within a supportive and high performing team
  • Discounted health insurance
  • Access to our free Employee Assistance Program
  • Ability to purchase additional leave
  • Employee Wellbeing Program, and more

About APM Group

We’re a diverse team of over 13,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.

When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.  

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

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