Administration - AD

1 month ago


Notting Hill, Australia Randstad Australia Full time
The Administrative / Customer Service Representative will play a key role in supporting our daily operations and ensuring excellent customer service. This dual-role position involves performing administrative tasks while also addressing customer inquiries, resolving issues, and providing information about our products and services.

KEY ACCOUNTABILITIES

Customer Administration
  • Sales Order booking - Enters new Sales Order information into SAP
  • Raise Invoices - Assists Contract Manager or the Project Manager in identifying specific contract actions and notifications to meet contractual requirements during the execution of the project. Assists during the identification of the contract baseline, and development of wall chart.
  • Receipting of Supplier invoices - Receipt supplier invoices to specific jobs and projects
  • Project administration - Prepare paperwork and catering for project Factory Testing visits.
  • Answer and direct incoming calls and email
  • Address customer inquiries promptly and professionally
  • Resolve customer complaints and issues, ensuring satisfaction
  • Process orders, returns, and exchanges
  • Provide information about products, services, and policies
  • Maintain customer records and update account information
    MINIMUM QUALIFICATIONS / EDUCATION / EXPERIENCE
    • Medium level ability with Microsoft Outlook, MS Suite and SAP
    • Minimum 12 months experience in administration



      At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


      skills

      Administration & Customer Service

      qualifications

      • Administration & Customer Service experience required - Min 1 year
      • SAP

        education

        Secondary School/High School


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