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Customer Service Representative

3 months ago

Smithfield, Australia Randstad Australia Full time

Your new company: Our client, a global leader in electrical manufacturing, is on an exciting growth journey. With a reputation for top-notch products and lightning-fast turnaround times, theyâre looking for a enthusiastic Customer Service Representative to become their next star in their high-performing team based in the heart of Smithfield.

Your new role: As a Customer Service Representative, youâll be the friendly face and voice of our client. Hereâs what a day in your role will look like:

  • Answer customer and supplier enquiries with a smile, both over the phone and via email.
  • Keep customers in the loop with the latest updates and changes to their orders.
  • Team up with the sales squad to prepare and process sales quotes.
  • Stay on top of costs and prices, and support the sales team by spotting new sales opportunities.
  • Handle customer complaints professionally and escalate as needed.

    Why Youâll Love It Here:

    • On-Site Parking
    • Quarterly Bonuses
    • Career Growth
    • Fitness Facilities
    • Team Lunches

      What Weâre Looking For:

      • Experience: Background in Customer Service, Call Centre, or Order Processing.
      • Skills: Proficiency in SAP
      • Attitude: Thrive in a fast-paced, dynamic environment with strong communication skills.

        Ready to make a difference and advance your career with a leading global manufacturer? Donât miss out on this chance to shine

        Next Steps:

        If this sounds like the role for you, please select âApply Nowâ or contact Natalie Smith at natalie.smith@randstad.com.au

        At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


        experience

        3 years

        skills

        Customer Service, call centre, SAP, ERP, order processing

        qualifications

        • Customer Service
        • order processing
        • SAP
        • administration

          education

          Secondary School/High School