Jobs: competence center agent
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Call Center Agent
6 days ago
Maadi, Queensland, Australia 4level1 Full timeCompany Description4Level1 provides comprehensive English Language Programs, catering to adults and young adults across the Middle East. Designed to meet international CEFR standards, their courses focus on developing practical communication skills essential for real-world interactions. By combining online and face-to-face classes, including on-site sessions...
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Contact Center Agent
2 weeks ago
North Sydney Council, Australia McCorkell Full timeCompany DescriptionMcCorkell is a leading integrated marketing and advertising agency, delivering innovative and strategic solutions across the IT&T, Automotive, Telco, Healthcare, Food Services, and Banking & Finance sectors.With 35 specialized services in 8 divisions, McCorkell develops impactful campaigns that go beyond traditional methodologies...
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Call Center Agent
6 days ago
Adelaide SA, Australia MingXuan Global Solutions Full timeJoin MingXuan Global Solutions – Where Your Career GrowsAre you passionate about delivering exceptional customer service? Do you enjoy helping others and solving problems? At MingXuan Global Solutions, we're looking for enthusiastic and driven individuals to join our team as Call Center Agents.As a part of our growing team, you'll have the opportunity to...
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Call Center General Manager
2 weeks ago
Castries, Australia Latino Legends Full time US$2,000 - US$2,500Call Center General Manager Location: Remote from LATAMCompensation: $2,000–$2,500 USD/monthSchedule: Monday–Friday, 9 AM – 6 PM EST (with flexibility for occasional weekend coverage)Payment Methods: Bank Transfer, Wise, Payoneer, or RemitlyTime Off: U.S. federal holidays + 10 PTO daysEngagement: Full-time, long-termAbout the OpportunityLatino Legends...
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Senior Product Designer, Contact Center
2 weeks ago
Sydney, New South Wales, Australia Zendesk Full timeJob DescriptionAt Zendesk, we create software that powers exceptional customer service. Our easy-to-use & AI powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the center of the experience, our products help businesses to build personal connections and deliver seamless support across multiple...
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Senior Product Designer, Contact Center
2 weeks ago
Sydney, New South Wales, Australia Zendesk Full timeJob DescriptionAt Zendesk, we create software that powers exceptional customer service. Our easy-to-use & AI powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the center of the experience, our products help businesses to build personal connections and deliver seamless support across multiple...
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Manager, Global Operations Center
6 days ago
Sydney, New South Wales, Australia Salesforce Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryReal Estate & Facility ManagementJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Call Center Agent
5 days ago
Toronto, Australia Qqada Full time**Key Responsibilities**: - Handle customer calls and provide accurate assistance - Log calls and customer information in the CRM - Resolve issues or escalate them as needed - Follow communication scripts and company guidelines - Maintain a professional tone at all times **Requirements**: - Prior call center or customer service experience - Fluency in...
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Manager, Global Operations Center
1 week ago
Sydney, Australia Salesforce Full timeJob Category Real Estate & Facility Management Job Details **About Salesforce** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers...
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Director of Call Center
2 weeks ago
Maitland City Council, Australia AssistRx Full timeSummary Summary: We are seeking an experienced, strategic, and patient-centered leader to oversee all aspects of our mail-order pharmacy call center operations. The Director of Call Center will ensure safe, compliant, and efficient medication access for patients, providers, and client partners. This leader will have full ownership of daily call center...
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Forward Deployed Engineer
2 weeks ago
Australia (Remote) Cresta Remote Work Full timeCresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team...
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Contact Center Consultant
6 days ago
Melbourne, Victoria, Australia Minutes to Seconds Full timeWe are seeking an experienced CCaaS Solution Architect / Senior Consultant for our client to design, implement, and optimize a cloud-based Contact Center (CCaaS) solution using Microsoft Dynamics 365 Customer Service integrated with Azure Communication Services (ACS).The ideal candidate will have strong expertise across Dynamics 365, Azure, telephony, and...
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Principal Product Manager
2 weeks ago
Sydney, New South Wales, Australia Microsoft Full timeOverviewAre you excited to shape the future of customer engagement with cutting-edge AI?The Dynamics 365 Contact Center team is looking for a Principal Product Manager to drive the design, development, and deployment of generative AI–powered contact centers. In this role, you'll transform state-of-the-art AI technologies and Microsoft's modern...
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Contact Center Consultant
6 days ago
Sydney, New South Wales, Australia Minutes to Seconds Full timeWe are seeking an experienced CCaaS Solution Architect / Senior Consultant for our client to design, implement, and optimize a cloud-based Contact Center (CCaaS) solution using Microsoft Dynamics 365 Customer Service integrated with Azure Communication Services (ACS).The ideal candidate will have strong expertise across Dynamics 365, Azure, telephony, and...
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Manager, Global Operations Center
1 week ago
Sydney, Australia Salesforce Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryReal Estate & Facility ManagementJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Forward Deployed Product Manager
2 weeks ago
Sydney, Australia Cresta Full timeCresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team...
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Field Service Agent
2 weeks ago
Croydon, Victoria, Australia Jellis Craig Croydon Full timeOur business is growing, and we now have offices in Maroondah, Manningham and the Yarra Ranges, making us the dominant real estate business in Melbourne's east.Due to growth, a field services position has become available in our award-winning team. This role is part time or full time.Do you have a current Agents Representative Certificate, driver's...
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Workplace Agent
1 month ago
Perth, Australia Cushman & Wakefield Full time**Job Title** Workplace Agent **Job Description Summary** Are you passionate about delivering exceptional customer experiences? Cushman & Wakefield is seeking a proactive and people-focused Workplace Agent to join our Global Occupier Services team in Perth. This is an exciting entry-level opportunity ideal for someone who enjoys working in dynamic...
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Sydney, New South Wales, Australia Microsoft Full timeOverviewWe're hiring an experienced Cloud Solution Architect to help ANZ enterprise customers transform business processes using Power Platform, Copilot Studio (Agents), and M365 Copilot. You'll lead technical strategy and delivery from envisioning through deployment and operational health—driving measurable outcomes (usage, adoption, and business value)...
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Agent Experience Officer
2 weeks ago
Greater Sydney Area, Australia Kaplan Full time26 days' annual leave, including one for your birthdayBe part of an industry leading supportive and positive work culturePermanent full-time role located in Sydney, Melbourne, Brisbane, or AdelaideRoleThis is an exciting opportunity for someone who thrives in a fast-paced, relationship-focused environment. The Agent Experience Officer plays a key role in...