Workplace Agent

6 days ago

Perth, Australia Cushman & Wakefield Full time

**Job Title**

Workplace Agent
**Job Description Summary**

Are you passionate about delivering exceptional customer experiences? Cushman & Wakefield is seeking a proactive and people-focused Workplace Agent to join our Global Occupier Services team in Perth. This is an exciting entry-level opportunity ideal for someone who enjoys working in dynamic environments, engaging with people, and solving problems on the go.

About the Role
As a Workplace Agent, you’ll be the welcoming face of the office, supporting the smooth day-to-day operation of workplace services including reception, concierge, meeting room coordination, mailroom support, and access management. You’ll play a key role in creating a warm, professional, and efficient experience for all employees, clients, and visitors.

**Key Responsibilities**
- Greet and assist employees and visitors with professionalism and warmth
- Manage reception duties, access passes, lockers, and general workplace queries
- Assist with meeting room bookings, event setups, and AV troubleshooting
- Provide timely responses to helpdesk requests and liaise with other workplace teams
- Coordinate mail, courier deliveries, and general office consumables
- Support site audits, floor walks, and service escalations as needed
- Ensure compliance with safety, security, and workplace policies

**About You**
- At least 2 years' experience in a customer-facing or reception-based role
- A natural communicator who thrives in service-oriented roles
- Well-organised and able to juggle competing priorities
- Tech-savvy with intermediate Microsoft Office skills
- Friendly, proactive, and solutions-driven
- High attention to detail and a professional demeanor
- Completion of Year 12; additional qualifications in hospitality or admin a plus

**Why join Cushman & Wakefield?**

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company
- Career development and a promote from within culture
- An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development.

INCO: “Cushman & Wakefield”

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