tech support jobs in Melbourne

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Epiq is seeking a Global Support Services Analyst to provide 1st/2nd line support for our proprietary and third‑party software solutions. You will interact with clients and internal teams, diagnose issues, and document resolutions. The role requires strong customer service, technical knowledge of Azure/AWS in a first-line capacity, M365 licenses, Entra,...

Halcyon Knights in Melbourne is seeking an AV / Technology Support Specialist to assist with in-person and virtual court hearings, ensuring smooth operation of AV gear and conferencing systems. You will set up microphones, cameras, screens, troubleshoot issues, support recordings and hearings, and help clients keep proceedings running smoothly. Training...

RMIT is seeking a Facilities Officer to support day-to-day operations for the College of Vocational Education. The role focuses on facilities and technology services, including staff onboarding, asset management and issue resolution across multiple campuses from the Melbourne CBD base. You will work with the Planning & Resources team to maintain equipment,...

MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities come together to achieve the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are working with to...

ElevenLabs is seeking a Technical Customer Support Specialist (Mandarin) to join our enterprise and B2B support efforts. You’ll handle end-to-end issue resolution, with fluency in Mandarin and strong English, supporting ElevenAgents, APIs, and AI integrations. You will diagnose issues, document findings, and collaborate with engineering to improve the...

NAPA, part of GPC Asia Pacific, is seeking an Auto Parts Interpreter in Launceston, TAS. You will interpret parts, assist with customer orders, and dispatch products while delivering exceptional service to trade, industrial, and mining customers. The role emphasizes safety and accuracy in a fast-paced environment. Join a team that values strong knowledge of...

Acknowledge Education Pty Ltd in Melbourne seeks an eLearning Engagement & IT Support Officer to join our national eLearning team. You will provide frontline support for Moodle, RTO Manager, and classroom technologies, ensuring staff and students can access digital learning tools smoothly.Reporting to the eLearning Design Manager, you will configure courses,...

Aussie Broadband is recruiting for Wholesale Assurance Technical Support Officers to join our team and help our Wholesale partners and customers stay connected. You will own faults and escalations, resolve complex service issues, and coordinate with internal and third-party teams to deliver outstanding support.You’ll work closely with Network Operations,...

Programmed Maintenance Services in Clayton, VIC is recruiting a Customer Technical Support Specialist to join a growing team supporting customers across Australia and New Zealand. This hands-on role requires listening, diagnosing problems and providing practical solutions while coordinating further assistance when required.You will troubleshoot hardware,...

Safari 4X4 Engineering is seeking a hands-on Technical Support Specialist to assist our local and international dealers and customers. You will diagnose and troubleshoot issues involving Safari-equipped vehicles and work directly with customers and internal teams to deliver practical solutions through to resolution.The role emphasizes strong customer...

Block, Inc. is seeking a seasoned Programs Manager to drive AI adoption across BizOps with a focus on G2 support, learning programs, and scalable enablement. You will partner with G2 and BizOps to build support infrastructure and create training that changes how teams work with AI. The role requires translating complex technical issues into actionable...

Come shape the future of education with us. At Compass, we’re on a mission to transform the school day for everyone - from staff and students to families and administrators. We build smart, seamless technology that empowers schools to focus on what really matters: learning, growing and thriving. Thousands of schools rely on Compass every day to run their...

We are partnering with a globally recognised company in the RFID technology and education space to recruit a Customer Technical Support Specialist to join its growing team, supporting customers across Australia and New Zealand. This is a hands-on, customer-focused role where your ability to listen, diagnose problems, troubleshoot and find practical solutions...

Aussie Broadband is seeking two Wholesale Assurance Technical Support Officers to help our Wholesale partners—and their customers—stay connected. You’ll take ownership of faults and escalations, solve complex service issues and collaborate with internal teams and third-party vendors to deliver the kind of support that sets Aussie apart.You'll work with...

SOTI Inc is seeking a Technical Support Specialist Level 3 in Mulgrave, VIC to act as a senior technical expert for Enterprise Mobility Management, handling advanced troubleshooting and customer-focused resolutions. You will mentor junior staff, document solutions, and collaborate across product, development, and services to improve outcomes.The role...

Palo Alto Networks in Melbourne seeks a Senior Technical Support Engineer to engage with key customers, resolve complex post‑sales issues, and evaluate multifaceted situations with critical thinking. You’ll articulate technical concepts clearly to diverse audiences and drive proactive problem solving.You will collaborate with Development, Sales, QA, and...

Sagemcom invites a Technical Support Engineer to join our Melbourne team, acting as the primary technical interface for Australian customers. You will support production and test environments, diagnose incidents, and coordinate with offshore R&D teams to ensure high-quality system performance across NB-IoT networks and cloud-based SICONIA.You will...

PSS Ag is a specialist agricultural technology business providing precision farming solutions to farmers and contractors across Australia. We seek a Precision Agriculture Technical Support Specialist to be the first line of phone and remote support for growers, agronomists and operators, handling software, hardware and cloud issues. Join a team that values...

KPay Group is expanding its Australian online payments support function. We are seeking a Technical Support Associate to assist Australian merchants from setup to their first successful payment. You will troubleshoot WordPress and WooCommerce, guide merchants via screen-share, and work with Product and Engineering on complex issues. Ideal candidates have...