superloop jobs in Melbourne

Company OverviewFounded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity...

Job Description /n Company Overview /n Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses through reimagining how telco should be delivered. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging...

Superloop is seeking a Customer Resolution Specialist in Melbourne to manage and resolve customer complaints, including FDV and high-risk escalations. The role covers inbound/outbound engagement, proactive problem-solving, and collaboration with internal teams to deliver timely resolutions.You will handle urgent scenarios and work towards reducing repeat...

Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses through reimagining how telco should be delivered. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s...

Superloop is seeking a Customer Resolution Specialist in Melbourne to manage and resolve customer complaints across channels, including FDV and vulnerable customers, while reducing repeat contacts and building trust. You will handle high‐risk situations with discretion and empathy, liaising with internal teams to drive timely outcomes.The role includes...