Jobs for service manager at ACT

The IT Service Management (ITSM) team provides governance, processes and expertise to ensure reliable, efficient, and customer-focused IT services across the organisation. We manage core ITIL practices including Incident, Problem, Change, Release, Knowledge, and Configuration Management, enabling service stability, risk reduction, and continuous improvement....

ABOUT THE BRANCHMinisterial and Parliamentary Services sits at the intersection of people, policy and Australia’s democratic institutions. A career in the Human Resources Frameworks Branch gives you a front-row seat to democracy, supporting the employment framework and services that enable parliamentarians and their staff to do their work.Our work is...

Customer Service Manager Linfox Armaguard Group Pty Ltd, Canberra, ACT, AU Job Description Job no: Work type: Permanent-Full Time Company: LINFOX ARMAGUARD PTY LTD Location: Frenchs Forest Advertised: 27 Aug 2026 AUS Eastern Standard Time Applications close: 25 Sep 2026 AUS Eastern Standard Time For more than 85 years, Linfox Armaguard Group has been a...

Your RoleThe SIAM Onboarding, Offboarding and Governance Lead is responsible for ensuring service providers are introduced into, governed within and transitioned out of the SIAM ecosystem in a controlled and consistent way.The role works closely with customer stakeholders, service providers and internal service management teams to establish clear...

The Service Management Analyst is accountable for ensuring IT services consistently meet agreed performance standards by owning and driving the end-to-end Service Level Management process. This role requires strong analytical skills, service delivery expertise, and the ability to collaborate across IT delivery teams and service partners. The Service Level...

 Job Description: Australian Citizens residing in Australia only respond. Essential criteria 1. Minimum of 2 years of experience in enterprise service management or a related field. 2. Demonstrated experience in designing, managing ESM projects. Including planning, execution, and monitoring including broad experience in different...

At Leidos Australia, our work goes beyond a job title. We design, build, operate and support the systems, services and capabilities that help protect and advance the Australian way of life. Backed by a global organisation of more than 40,000 people, our Australian team of around 2,000 has partnered with government, defence and national security customers...

What success looks like in this role: Role Overview Provides operational leadership for Service Desk services supporting a Federal Government client. Ensures delivery of high-quality IT support in line with contractual SLAs, government standards, and customer expectations. Key Responsibilities: Service Desk Operations Manage and oversee daily...

What success looks like in this role: The Service Delivery Support (SDS) Manager provides dedicated leadership and management of the Support team on the account. This role is responsible for the performance, development, and daily direction of a team of 8 specialist resources across service reporting, service level management, quality assurance, knowledge...

Search by Keyword, e.g. Graduate (not Grad) Select how often (in days) to receive an alert: Company: Department of Parliamentary Services Job Title: ICT Service Desk Manager Employment Type: Ongoing Closing Date: 11:30pm AEDT, 31 August 2026 The Opportunity The Department of Parliamentary Services (DPS) is recruiting for a PSL 6 ICT Service Desk...

Red Hat’s Global Professional Services team in Canberra is seeking a Manager to lead a segment of the ANZ Public Sector Consulting delivery team. This hybrid leadership role focuses on developing people and delivering profitable consulting outcomes across the region. You will partner with the Sales team, oversee project staffing and profitability, and...

Albury Wodonga Health (AWH) is seeking an experienced Environmental Services Manager to lead cleaning, waste and linen services across our multi-campus health service. Reporting to the Director of Support Services, you will provide strong operational leadership, develop a high-performing workforce, drive continuous improvement, and champion a culture of...

Indian Ocean Territories Administration in Christmas Island seeks a Health Services Manager to lead primary and acute health care delivery across CI and CKI. You'll manage the hospital and clinics, oversee budgets, resources and governance, and drive high-quality, culturally sensitive care in remote communities. Ideal candidate has proven management...

Linfox Armaguard Group Pty Ltd in Canberra, ACT, AU is seeking a Customer Service Manager to lead a team of around 40 professionals within ITS, delivering timely, solutions-focused support and driving performance. You will coach and develop staff, manage escalations, monitor metrics, and collaborate with internal stakeholders to deliver exceptional customer...

This is your opportunity to join one of Australia's leading privately owned commercial builders, delivering landmark projects across commercial, education, health, residential, industrial and mixed-use sectors. As a Services Manager, you'll play a key role in ensuring complex building services are seamlessly coordinated from design through to commissioning....

Unisys in Canberra seeks an experienced Service Desk Leader to provide operational leadership for government IT support, ensuring high-quality services aligned with SLAs and security requirements. You will oversee staffing, ticket queues, and escalations while driving improvements, reporting, and stakeholder engagement. A Bachelor’s degree with 2–4...

Fujitsu Australia is seeking an experienced Consulting Manager to lead the delivery of managed services and build a high-performing team in Canberra. You will oversee day-to-day consulting and engineering resources, ensure contractual commitments are met, and foster strong client relationships to drive service excellence. You will partner with delivery,...

Australia is increasingly affected by climate change, creating a growing need for climate analysis and forecasting services to support community safety and resilience.To meet this need, the Community Services Group (CSG) delivers customer-focused, integrated and resilient operational services across Australia. CSG comprises Environmental Prediction Services...

IT Service Management - Configuration Manager The IT Service Management (ITSM) team provides governance, processes and expertise to ensure reliable, efficient, and customer-focused IT services across the organisation. We manage core ITIL practices including Incident, Problem, Change, Release, Knowledge, and Configuration Management, enabling service...

Job Description We have a great opportunity for a L1 SOC analyst on our managed services team ideally with NV1 clearance (or Australian citizenship so we can help you obtain one) to join LAB3's 24/7 Security Operations Centre (SOC). You will be working on shifts and once a fortnight from office to support, monitor, and maintain high security standards and...