helpdesk

IT Skills and Experience Handling Different PC Operating Systems ( Windows 7/8 and 10)Performing Hardware Software Installation ( understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools installation & troubleshootingAdvanced technical abilities including solid troubleshooting...

Tasks: Serve as the first point of contact for customers seeking technical assistance over the chat, phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved...

🗂 We’re Hiring: Helpdesk Analyst 🕒 Employment Type: Full-Time 💼 Level: Entry-Level / Junior We are seeking a proactive and customer-focused Helpdesk Analyst to join our IT support team. This role is ideal for individuals who enjoy solving technical problems, supporting users, and developing their career in IT. 🎯 Key Responsibilities • Provide...

Host Company: Based in Collingwood, this host company is a 360 IT Management Solutions Company that specialises in the provision of security, cloud solutions and management services for businesses of any size. Specialisations include Management Services, Cloud Computing, Cybersecurity and Business Continuity. Tasks: Monitor and provide IT...

DescriptionAre you passionate about helping others and delivering outstanding customer service? We’re looking for enthusiastic and reliable Helpdesk Operators to join our dynamic call centre team at the Royal Adelaide Hospital. As the first point of contact for a wide range of service requests, you’ll play a key role in ensuring smooth, responsive...

Your new company Join a well-established organisation that values technology-driven solutions and exceptional end-user support. You'll be part of a collaborative IT team responsible for ensuring employees have a seamless technology experience across Windows, Apple, and Google-based environments.Your new roleKey responsibilities include:Providing IT helpdesk...

DescriptionWe’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere...

We are a fast-moving, Brisbane-based Managed Service Provider built for speed, adaptability, and impact. We don't do corporate red tape, and we don't do rigid, boring ticket queues. We move fast, build momentum, and solve complex problems for our clients before they even realize they have them. If you want a predictable, slow-paced desk job, keep looking. If...

365 Architechs is an award-winning Australian IT consulting and managed services business specialising in the Microsoft technology ecosystem. We help organisations transform the way they work through innovative solutions across Microsoft 365, Azure, Dynamics 365, Power Platform, Microsoft Fabric, Copilot and cybersecurity technologies. As our business...

Australian owned and operated global retail businessA vibrant, team culture where we embrace pace, encourage new ideas & leadershipWho We Are:Spotlight Group Holdings (“SGH”) is looking to grow their talented, highly entrepreneurial team.SGH is Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the...

About the Role We’re hiring a Team Leader to join our client’s Sydney office! Our client is a global leader in medical equipment manufacturing, dedicated to advancing healthcare through innovation and excellence. The role requires strong communication, customer service and analytical skills. This role will also require the resource to be a single point...

About NorthfleetNorthfleet is a Western Australian transport and equipment business. We run buses, trucks and heavy haulage out of five depots — Osborne Park (head office), Hazelmere, Port Hedland, Karratha and Newman — supporting resources, civil and passenger transport clients across the state.Our ICT team is small, hands-on and trusted. We own the...

About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and...

Helpdesk Coordinator - Customer ExperienceBirthday Leave | Career Development | Collaborative CultureLove solving problems and keeping things moving? If you're an organised customer service professional who thrives in a fast-paced environment, this is your opportunity to join a growing Facilities Management team where no two days are the same.As ourHelpdesk...

Helpdesk & Data Support Officer: Baseline Cleared | ACT Join a busy onsite support team delivering responsive helpdesk assistance, system troubleshooting and data quality support. This contract is ideal for a customer-focused professional who can resolve straightforward enquiries, work confidently with data and stakeholders, and escape more complex...

The Peter MacCallum Cancer Centre (Peter Mac) is a Victorian public health service and a world-leading comprehensive cancer centre, dedicated to excellence across all spheres of clinical care, research and education. We are home to the largest cancer research enterprise in Australia and provide treatment to around 40,000 people with cancer each year....

Purpose of PositionTo provide technical assistance and support via phone, email or chat, to end-users who are experiencing computer hardware, software, or network-related issues. Their primary goal is to resolve technical problems and ensure that computer systems and networks are functioning properly to minimise downtime and optimise productivity. Provide a...

Customer Service Travel Helpdesk  Location: Brisbane, AustraliaCompany: Allianz Partners About the Role Join Allianz Partners as a Customer Service Consultant in our Travel Helpdesk team. In this role, you’ll deliver exceptional service by managing inbound and outbound calls, supporting customers with travel-related enquiries, and ensuring timely,...

The JPL Group incorporates Prouds the Jewellers, Angus & Coote and Goldmark stores throughout Australia with over 470 stores and 5,000 team members nationwide. As Australia's largest family owned jewellery retailer, we pride ourselves on high standards and drive for success.An exciting opportunity has arisen for an experienced Helpdesk Analyst to join our...

Position Senior Salesforce Helpdesk Support Duration 12 Months with extension Location Canberra, Australian Capital Territory About the Role We are looking for a Senior Salesforce Helpdesk Support for one of our federal clients based in Canberra. Technical Skills Must have: Minimum 3+ years experience supporting Salesforce applications for level 1 and 2...