helpdesk

We are a fast-moving, Brisbane-based Managed Service Provider built for speed, adaptability, and impact. We don't do corporate red tape, and we don't do rigid, boring ticket queues. We move fast, build momentum, and solve complex problems for our clients before they even realize they have them. If you want a predictable, slow-paced desk job, keep looking. If...

IT Skills and Experience Handling Different PC Operating Systems ( Windows 7/8 and 10)Performing Hardware Software Installation ( understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools installation & troubleshootingAdvanced technical abilities including solid troubleshooting...

Tasks: Serve as the first point of contact for customers seeking technical assistance over the chat, phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct...

Host Company: Based in Collingwood, this host company is a 360 IT Management Solutions Company that specialises in the provision of security, cloud solutions and management services for businesses of any size. Specialisations include Management Services, Cloud Computing, Cybersecurity and Business Continuity. Tasks: Monitor and provide...

Description Are you passionate about helping others and delivering outstanding customer service? We’re looking for enthusiastic and reliable Helpdesk Operators to join our dynamic call centre team at the Royal Adelaide Hospital. As the first point of contact for a wide range of service requests, you’ll play a key role in ensuring smooth, responsive...

365 Architechs is an award-winning Australian IT consulting and managed services business specialising in the Microsoft technology ecosystem. We help organisations transform the way they work through innovative solutions across Microsoft 365, Azure, Dynamics 365, Power Platform, Microsoft Fabric, Copilot and cybersecurity technologies.As our business...

Helpdesk Coordinator - Customer ExperienceBirthday Leave | Career Development | Collaborative CultureLove solving problems and keeping things moving? If you're an organised customer service professional who thrives in a fast-paced environment, this is your opportunity to join a growing Facilities Management team where no two days are the same.As ourHelpdesk...

Are you passionate about helping others and delivering outstanding customer service? We're looking for enthusiastic and reliable Helpdesk Operators to join our dynamic call centre team at the Royal Adelaide Hospital. As the first point of contact for a wide range of service requests, you'll play a key role in ensuring smooth, responsive support for our...

About the Role We’re hiring a Team Leader to join our client’s Sydney office! Our client is a global leader in medical equipment manufacturing, dedicated to advancing healthcare through innovation and excellence. Responsibilities Be a SPOC for all escalated IT issues for the support services team. Manages Service-Now ticket queue and ensures proper...

The Peter MacCallum Cancer Centre (Peter Mac) is a Victorian public health service and a world-leading comprehensive cancer centre, dedicated to excellence across all spheres of clinical care, research and education. We are home to the largest cancer research enterprise in Australia and provide treatment to around 40,000 people with cancer each year....

You will be a detail-oriented and organized individual to join the client team as Service Desk Technicians in a supervisory and technical role. In this role you will assess, supervise, coordinate and perform service desk operations with technicians on behalf of existing clients within the Dental Industry Australia wide.Key ResponsibilitiesCoordinating with...

Job Description Full-time Permanent Experienced Posted 18 Aug 2026 Description About Northfleet Northfleet is a Western Australian transport and equipment business. We run buses, trucks and heavy haulage out of five depots - Osborne Park (head office), Hazelmere, Port Hedland, Karratha and Newman - supporting resources, civil and passenger transport clients...

Sigmatech IT Services is a four-person Brisbane MSP, and we run it family first. Our hours are fixed, nobody is expected online after 5, there's no on-call, and when family or life needs you, you go and we cover each other. Out-of-hours work happens a few times a year and is booked well in advance. We can work this way because the business is built for it: a...

Your new company A leading National Managed Service Provider based in Adelaide's Inner North-West requires a Helpdesk Team Leader for a permanent vacancy commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development opportunities.Within this challenging and...

Full-time Permanent Experienced Posted 18 Aug 2026 Description About Northfleet Northfleet is a Western Australian transport and equipment business. We run buses, trucks and heavy haulage out of five depots — Osborne Park (head office), Hazelmere, Port Hedland, Karratha and Newman — supporting resources, civil and passenger transport clients across the...

The JPL Group is seeking an experienced Senior Helpdesk Analyst to join our team in NSW. You will manage second-level support and help maintain IT infrastructure across stores, state offices, and the head office, collaborating with the NZ Infrastructure team on improvement initiatives.Responsibilities include incident resolution, server room management,...

Posted Thursday 13 January 2022 at 1:00 pmThe JPL Group incorporates Prouds the Jewellers, Angus & Coote and Goldmark stores throughout the Australia with over 470 stores and 5,000 team members nationwide. As Australia's largest family owned jewellery retailer, we pride ourselves on high standards and drive for success.An exciting opportunity has arisen for...

Job Description: Telco Helpdesk L1 ( Associate Customer Support) in Brisbane & MelbourneFreshers are WelcomeAccepted Visa subclass: 489, 491, 485,190,189, 887, Citizen, PR.Duration: 1 year Fixed Term contract role with leavesBelow experience Call center Experience :- >> 0-3 months - 45k + super + shift allowance >> 3- 6 months - 46.5k + super + shift...

Purpose of Position  To oversee and manage the first level of IT support provided by our L1 Helpdesk Technicians for our clients. The position is responsible for coordinating and prioritising incoming support requests to ensure they are acknowledged and resolved in a timely and efficient manner within SLA’s. As a key lead within the business, they are...

The JPL Group incorporates Prouds the Jewellers, Angus & Coote and Goldmark stores throughout Australia with over 470 stores and 5,000 team members nationwide. As Australia's largest family owned jewellery retailer, we pride ourselves on high standards and drive for success.An exciting opportunity has arisen for an experienced Helpdesk Analyst to join our...