helpdesk

IT Skills and Experience Handling Different PC Operating Systems ( Windows 7/8 and 10)Performing Hardware Software Installation ( understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools installation & troubleshootingAdvanced technical abilities including solid troubleshooting...

Tasks: Serve as the first point of contact for customers seeking technical assistance over the chat, phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct...

Must have at least basic experience in the following. We're a small company, but growing at a steady rate so you don't need to be an expert... yet. - M365 admin portal - Manage users, teams, groups, shared mailboxes etc. - Domains - General hosting knowledge, DNS configuration etc. - Ticketing System - Logging time and work done (meticulously). Must have...

Host Company: Based in Collingwood, this host company is a 360 IT Management Solutions Company that specialises in the provision of security, cloud solutions and management services for businesses of any size. Specialisations include Management Services, Cloud Computing, Cybersecurity and Business Continuity. Tasks: Monitor and provide...

DescriptionAre you passionate about helping others and delivering outstanding customer service? We’re looking for enthusiastic and reliable Helpdesk Operators to join our dynamic call centre team at the Royal Adelaide Hospital. As the first point of contact for a wide range of service requests, you’ll play a key role in ensuring smooth, responsive...

365 Architechs is an award-winning Australian IT consulting and managed services business specialising in the Microsoft technology ecosystem. We help organisations transform the way they work through innovative solutions across Microsoft 365, Azure, Dynamics 365, Power Platform, Microsoft Fabric, Copilot and cybersecurity technologies.As our business...

Helpdesk Coordinator - Customer ExperienceBirthday Leave | Career Development | Collaborative CultureLove solving problems and keeping things moving? If you're an organised customer service professional who thrives in a fast-paced environment, this is your opportunity to join a growing Facilities Management team where no two days are the same.As ourHelpdesk...

About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and...

About the Role We’re hiring a Team Leader to join our client’s Sydney office! Our client is a global leader in medical equipment manufacturing, dedicated to advancing healthcare through innovation and excellence. The role requires strong communication, customer service and analytical skills. This role will also require the resource to be a single point...

Your new company A leading National Managed Service Provider based in Adelaide's Inner North-West requires a Helpdesk Team Leader for a permanent vacancy commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development opportunities. Within this challenging and...

The Peter MacCallum Cancer Centre (Peter Mac) is a Victorian public health service and a world-leading comprehensive cancer centre, dedicated to excellence across all spheres of clinical care, research and education. We are home to the largest cancer research enterprise in Australia and provide treatment to around 40,000 people with cancer each year....

Are you an organised facilities helpdesk or maintenance coordinator with experience coordinating maintenance, managing work orders and supporting property or facilities teams? This is an excellent opportunity to join a purpose-driven organisation making a genuine impact across Victoria's housing sector. We are seeking a Facilities Helpdesk/Maintenance...

Are you passionate about helping others and delivering outstanding customer service? We're looking for enthusiastic and reliable Helpdesk Operators to join our dynamic call centre team at the Royal Adelaide Hospital. As the first point of contact for a wide range of service requests, you'll play a key role in ensuring smooth, responsive support for our...

You will be a detail-oriented and organized individual to join the client team as Service Desk Technicians in a supervisory and technical role. In this role you will assess, supervise, coordinate and perform service desk operations with technicians on behalf of existing clients within the Dental Industry Australia wide.Key ResponsibilitiesCoordinating with...

Job Description Full-time Permanent Experienced Posted 18 Aug 2026 Description About Northfleet Northfleet is a Western Australian transport and equipment business. We run buses, trucks and heavy haulage out of five depots - Osborne Park (head office), Hazelmere, Port Hedland, Karratha and Newman - supporting resources, civil and passenger transport clients...

Sigmatech IT Services is a four-person Brisbane MSP, and we run it family first. Our hours are fixed, nobody is expected online after 5, there's no on-call, and when family or life needs you, you go and we cover each other. Out-of-hours work happens a few times a year and is booked well in advance. We can work this way because the business is built for it: a...

Helpdesk Coordinator - Customer Experience Birthday Leave |  Career Development |  Collaborative Culture Love solving problems and keeping things moving?  If you're an organised customer service professional who thrives in a fast-paced environment, this is your opportunity to join a growing Facilities Management team where no two days are the same. ...

Job Description: Telco Helpdesk L1 ( Associate Customer Support) in Brisbane & MelbourneFreshers are WelcomeAccepted Visa subclass: 489, 491, 485,190,189, 887, Citizen, PR.Duration: 1 year Fixed Term contract role with leavesBelow experience Call center Experience :- >> 0-3 months - 45k + super + shift allowance >> 3- 6 months - 46.5k + super + shift...

The JPL Group incorporates Prouds the Jewellers, Angus & Coote and Goldmark stores throughout Australia with over 470 stores and 5,000 team members nationwide. As Australia's largest family owned jewellery retailer, we pride ourselves on high standards and drive for success.An exciting opportunity has arisen for an experienced Helpdesk Analyst to join our...

The JPL Group is seeking an experienced Senior Helpdesk Analyst to join our team in NSW. You will manage second-level support and help maintain IT infrastructure across stores, state offices, and the head office, collaborating with the NZ Infrastructure team on improvement initiatives.Responsibilities include incident resolution, server room management,...