first contact

Toyota Motor Corporation Australia Ltd is hiring a Customer Service Representative to join the First Contact Resolution Team. The initial 6-month contract includes onboarding, with a shift to a hybrid work arrangement after training and onboarding, following 3 months onsite in Altona North. You will support customers as the first point of contact, delivering...

Royal Automobile Club of Queensland (RACQ) is seeking a Service Centre Consultant to provide first‑contact IT support, resolve incidents and service requests, and coordinate escalations to keep business services running. You will diagnose and resolve incidents, help users understand technology and self‑service options, maintain accurate records and...

OCU Group in Brisbane is seeking a Service Desk Analyst to be the first point of contact for day-to-day IT support across our Australian operations. You will set up new starters, configure accounts and licenses, and support Windows devices via Intune and Autopilot. Exposure to Microsoft 365 and common collaboration tools is valued as you help rollout...

Oh What a Feeling! What you'll contribute to An exciting opportunity is available for a Customer Service Representative to join our First Contact Resolution Team. This is an initial 6 month contract opportunity with potential for extension and a flexible hybrid work arrangement following onboarding and training. During your first 3 months, you'll work...

Wood Enterprises in Brisbane, Australia is seeking a Customer Service Representative to join our team and be the voice of our customers. You will handle inquiries across phone, email and live chat, helping customers resolve issues with a friendly, solutions-oriented approach. Reporting to the Customer Service Manager, you will collaborate with Sales,...

Customer Service Representative - First Contact Resolution Team At Toyota, we celebrate individual differences and are committed to creating a workplace where everyone feels valued, respected and empowered to reach their full potential. Our people are our greatest asset, and we support them through meaningful development opportunities and mentorship. What...

Oh What a Feeling! At Toyota, we celebrate individual differences and are committed to creating a workplace where everyone feels valued, respected and empowered to reach their full potential. Our people are our greatest asset, and we support them through meaningful development opportunities and mentorship. What you'll contribute to An exciting opportunity is...

Job DescriptionStrike Force Services in Rutherford is seeking a friendly and professional Receptionist to join our team on a casual basis. You'll be the first point of contact for visitors, clients and staff, creating a welcoming and efficient front desk experience.\nWork on Mondays and Tuesdays from 8:30am to 4:30pm, with an opportunity to develop your...

# Lawyer, First Advice Contact Team**Legal Aid** (Organisation site) BrisbaneLegal Aid Queensland are seeking an experienced Lawyer to join the First Advice Contact Team and deliver high quality legal information and advice services to vulnerable and disadvantaged Queenslanders.## Job details| | || --- | --- || Position status | Permanent || Position type |...

Oh What a Feeling! At Toyota, we celebrate individual differences and are committed to creating a workplace where everyone feels valued, respected and empowered to reach their full potential. Our people are our greatest asset, and we support them through meaningful development opportunities and mentorship. What you/'ll contribute to An exciting...

Toyota Motor Corporation Australia is seeking a Customer Service Representative to join the First Contact Resolution Team in Melbourne. The role starts onsite in Altona North for the first 3 months, then transitions to a hybrid arrangement after onboarding with a strong focus on delivering exceptional customer experiences. You'll handle inquiries and...

Tacticall Recruitment is recruiting for a Customer Support Officer to join a global, renowned organisation. You will be the first point of contact for invoicing and account enquiries, handling calls and emails from a Brisbane-based team and delivering timely resolutions. You'll work within a close-knit team of around 10 and aim for First Contact Resolution,...

Toyota Motor Corporation Australia, contracted via Hays Talent Solutions, invites applications for a Customer Service Representative to join the First Contact Resolution Team. The role spans a 6-month contract with potential extension and a hybrid work arrangement after onboarding, with initial onsite work in Altona North.In this position you will handle...

Royal Automobile Club of Queensland (RACQ) is seeking a Service Centre Consultant to provide first‑contact IT support, resolve incidents and service requests, and coordinate escalations to keep business services running.You will diagnose and resolve incidents, help users understand technology and self‑service options, maintain accurate records and...

Oh What a Feeling!At Toyota, we celebrate individual differences and are committed to creating a workplace where everyone feels valued, respected and empowered to reach their full potential. Our people are our greatest asset, and we support them through meaningful development opportunities and mentorship.What you'll contribute toAn exciting opportunity is...

NRMA is seeking a First Nations Team Manager for its Service Contact Centre. This identified role invites Aboriginal and/or Torres Strait Islander applicants to lead a frontline team, providing coaching, performance management and a culturally safe environment while delivering excellent member service.You will oversee recruitment, onboarding and development,...

Strike Force Services in Rutherford is seeking a friendly and professional Receptionist to join our team on a casual basis. You’ll be the first point of contact for visitors, clients and staff, creating a welcoming and efficient front desk experience. Work on Mondays and Tuesdays from 8:30am to 4:30pm, with an opportunity to develop your communication and...

Department of Families, Fairness & Housing VIC in Melbourne is seeking a Client Support Officer to be the first point of contact for people accessing The Orange Door services. You will handle face-to-face, email and phone enquiries from the public and partner agencies, guiding them to the right services. Working within the Hub Support Team, you will respond...

Legal Aid Queensland is seeking an experienced Lawyer to join the First Advice Contact Team in Brisbane. You will provide high-quality legal information and advice to vulnerable Queenslanders across phone, videoconference and face-to-face channels. You will prepare letters, submissions, and connect clients with support services, while supporting colleagues...

NRMA is seeking a First Nations Team Manager for its Service Contact Centre. This identified role invites Aboriginal and/or Torres Strait Islander applicants to lead a frontline team, providing coaching, performance management and a culturally safe environment while delivering excellent member service.You will oversee recruitment, onboarding and development,...