complaints

At EDA (Envest Direct Agencies), our purpose is to protect the lifestyle of the outdoor adventurer. We are proud of our niche insurance brands that support the passions and adventures of our customers, and we are passionate advocates for enabling people to live their best life - that includes our employees. We currently have an opportunity for a...

As a Complaints Specialist, you’ll play a central role in resolving travel insurance disputes with fairness, care, and integrity. Every decision you make will balance commercial, regulatory, and reputational impacts—driving genuine change while ensuring compliance with ASIC RG 271, the GICOP, FIC, AFCA, and IFSO requirements. This is your chance to make...

At TAL, every customer interaction matters, especially during challenging times. As a Complaints Analyst, you'll play an important role in helping us better understand our customers' experiences, turning insights into meaningful improvements that enhance the claims journey. By identifying trends, driving continuous improvement and supporting strong...

Job Description At TAL, every customer interaction matters, especially during challenging times. As a Complaints Analyst, you'll play an important role in helping us better understand our customers' experiences, turning insights into meaningful improvements that enhance the claims journey. By identifying trends, driving continuous improvement and supporting...

Occupation: Governance and risk management Location: Melbourne - CBD and Inner Metro suburbs Reference: VG/1954028 As the Senior Complaints Officer you will exercise a high degree of independent judgement in delivering outcomes on complex and non-complex complaints in line with the policies and procedures established by the Information Commissioner.You will...

Administrative Officer 6 - Remuneration Package $121,018 - $134,714 (including salary $102,505 - $114,282)Vacancy Number:043144Agency:Office of the Integrity and Ethics CommissionerNumber of Vacancies:1Work UnitInformation Access and Privacy / Judicial Commission OfficeLocation:DarwinPrimary Objective:The position is predominantly responsible for supporting...

Integrity Oversight Victoria – Melbourne VIC Reporting to the Manager, Complaints and working as part of a small collaborative team, the Complaints Assessment Officer (CAO) plays a crucial role in the delivery of IOV's complaints function. Responsibilities include managing complaints in accordance with IOV's Complaint Handling Framework, service standards...

Reporting to the Manager, Complaints and working as part of a small collaborative team, the Complaints Assessment Officer (CAO) plays a crucial role in the delivery of IOV's complaints function. Responsibilities include managing complaints in accordance with IOV's Complaint Handling Framework, service standards and information management requirements. The...

At Equip Super, we’re focused on helping our members prepare for, and enjoy financial freedom in retirement. As a profit‑to‑member industry superannuation fund, everything we do is guided by strong governance, long term thinking and high quality service. With a strong national presence, we’re proud to serve our valued Members all across Australia. We...

Manager Conduct and ComplaintsOngoing2 positions availableClerk Grade 11/12Package up to $202,166 pa. Package includes salary range ($154,231 pa to $178,369 pa), plus employer's contribution to superannuation and annual leave loadingHybrid work from our office in Greenacre and remotelyAbout the roleManage a small team of professionals responsible for the...

Victims of Crime Commissioner – Melbourne VIC Help victims of crime find answers and understand their rights. Use your complaint handling skills to help people feel heard. Support investigations that hold services to account. Build your experience while doing work that makes a difference. Ongoing, full-time role earning $100,894 - $114,476 per year, plus...

Pay Rate: $40.00 per hour + SuperannuationLocation: Melbourne CBD (Hybrid: Initial 6-8 weeks fully office-based for training, moving to 3 days in office / 2 days WFH)Hours: Monday to Friday, 8:45 AM - 5:15 PMComplaints Officer - InsuranceContract Length: 6-Month Contract (Immediate Start)Pay Rate: $40.00 per hour + SuperannuationLocation: Melbourne CBD...

- Help victims of crime find answers and understand their rights. - Use your complaint handling skills to help people feel heard. - Support investigations that hold services to account. - Build your experience while doing work that makes a difference. - Ongoing, full-time role earning $100,894 - $114,476 per year, plus super. About us The Victims of Crime...

Join a purpose led organisation where people come first and every role helps to contribute to better retirement outcomes for our members. At Equip Super, we’re focused on helping our members prepare for, and enjoy financial freedom in retirement. As a profit‑to‑member industry superannuation fund, everything we do is guided by strong governance, long...

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a...

Cambridge University Hospitals NHS Foundation Trust is recruiting for a Complaints and PALS Administrator to support the Complaints and PALS team with professional admin services and frontline duties.You will provide PALS reception cover, greet visitors, and ensure patients and families receive high quality information and advice. You will also input data...

At Torrens University Australia, making a difference is in our DNA. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams. Just like our students, our employees are a...

Victims of Crime Commission – Melbourne VIC The Victims of Crime Commissioner is an independent statutory appointee with responsibilities across the Victims’ Charter Act 2006 and the Victims of Crime Commissioner Act 2015. With the support of our Office, the Commissioner advocates for the recognition, inclusion, participation, and respect of victims of...

Work alongside diverse, passionate colleagues and leaders who inspire, support, and value your contributions. Enjoy benefits such as discounted insurance, health and well-being programs, and a range of employee benefits to support your lifestyle 12 month contract opportunity, open to Sydney or Melbourne Company DescriptionWork alongside diverse, passionate...

Cambridge University Hospitals NHS Foundation Trust is recruiting for a Complaints and PALS Administrator to support the Complaints and PALS team with professional admin services and frontline duties.You will provide PALS reception cover, greet visitors, and ensure patients and families receive high quality information and advice. You will also input data...