In-Room Dining Attendant

2 months ago

Adelaide, Australia Skycity Entertainment Group Full time

Eos by SkyCity is a must visit, a truly unforgettable experience. We are looking for experienced In-Room Dining Attendants to join our Food & Beverage team.

What does the role look like?

Working in one of Adelaide's most exciting hotels as our In-Room Dining Attendant, you will provide a superior, unobtrusive food and beverage experience to our guests.

This role will see you:

  • Set up in-room dining operation during all meal services;
  • Have extensive knowledge of the hotel's food & beverage menus and promotions in order to provide knowledgeable service including suggestive selling when possible;
  • Provide excellent service of food and beverage at all times to our guests based on established hotel standard operating procedures;
  • Clear, clean, and set trays and trolleys appropriately;
  • Process payment through Point of Sale;
  • Remember guest's preferences and guest's names to extend personalised service;
  • Respond in a courteous and prompt manner to all guest requests and feedback;
  • Anticipate guest needs and verify guest satisfaction during interactions;
  • Consistently arrange and maintain assigned workstations and continually stock each station before and after every shift, in order to always be adequately stocked;
  • Carry out adhoc duties and tasks as assigned. 

What you will look like?

Delivering an exceptional and memorable experience to your guests will be your passion, and you will be a naturally energetic and self-motivated individual, with suitable experience in In-Room Dining and luxury hotel environments. You will endeavour to make every guest experience a memorable one. Reasonable availability across a 7-day roster is a must, with ability to work early morning shifts starting at 5:30am. You will have a pleasant demeanour with excellent written and verbal communications. Your service-orientated mindset and attention to detail will be second to none, and you will enjoy working in fast-paced environments and prioritising workloads effectively and efficiently. Immaculate grooming and presentation is a must.

What's in it for you?

Besides working with great people and getting first-hand experience of SkyCity's entertainment offerings, you will also be rewarded with a range of employee benefits including;

  • Free employee meals available at our employee restaurant
  • In-house dry-cleaning service, which is also available for personal use at a discounted rate
  • Subsidised car parking and public transport tickets
  • Discounts available across SkyCity Adelaide outlets
  • Employee reward and recognition programmes
  • Fantastic career and professional development opportunities as we grow.

No recruitment agencies please.

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us Join us at SkyCity and be extraordinary by being you.

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