Learning Business Partner APAC, Global Operations Learning
1 month ago
DESCRIPTION
Amazon is seeking a motivated and customer obsessed Learning Business Partner (LBP) with a history of high performance and creativity to support our Operations learning initiatives within the Asia Pacific (APAC) region. Working within the Global Operations Learning and Development (GOLD) function, the LBP plays a pivotal role as a strategic partner in the region’s leadership development landscape.
This role requires strong collaboration with our operational stakeholders across the globe to coordinate and organize learning events, programs and initiatives for our new and existing buildings. In addition to collaborating with members of our GOLD team, the Learning Business Partner must build effective working relationships with our partners in World Wide Operations, support functions, and various outside vendors to deliver on our customer promise.
With proven experience within the Leadership Development space, the Learning Business Partner will be required to leverage this experience in order to support countries in managing their needs assessment and thinking big to provide innovative approaches for customers.
A trusted partner with strong communication skills the LBP role will suit a candidate that motivates others to action, has proven capabilities in managing projects and demonstrates the ability to effectively manage, often competing, priorities. The ideal candidate will be a self-starter with a passion for customer experience, a high level of flexibility, commitment, and the ability to focus on continuous improvement.
Key job responsibilities
• Build strong partnerships with stakeholders to understand their learning needs and ensure targeted solution development. Dive in to quickly learn about learners’ goals and challenges, their work environment, and learning styles.
• Leverage science and data driven approaches to design and deploy learning and performance solutions. Use rapid design and distribution methods (virtual, classroom, blended and multi-media) that best suit business needs and which tangibly and positively impact performance.
• Manage, interpret and analyze business data to report conclusions and make recommendations based on findings.
• Produce written reports to communicate and gain support for solutions, measurement and evaluation plans. Contribute to WBR, MBR/QBR and People related papers within the region.
• To identify and align individual leadership development plans, build a catalogue of learning content according to business needs and facilitate delivery and completion of training.
• Provide coaching and feedback on leadership related topics working with leaders to identify leadership, coaching and management skills development opportunities.
• End-to-end ownership of the GOLD associate and leader training programs at site.
• Support and execute Launch Learning actions for new buildings using Road to Launch portal.
We are open to hiring candidates to work out of one of the following locations:
Sydney, NSW, AUS
BASIC QUALIFICATIONS
• 2+ years of leadership development experience.
• Demonstrated ability to communicate complex information, verbally and in writing, concisely and in a manner which drives people to take action.
• Demonstrated ability to influence others and execute in a customer-centric manner.
• Experience planning and coordinating training, large meetings or events.
• Experience with Outlook, MS Excel, Word and Learning Management Systems.
• Ability to handle multiple projects, often with conflicting deadlines.
• Ability to travel up to 20% of the time.
• Strong Verbal and Writing communication skills.
PREFERRED QUALIFICATIONS
• Degree in a relevant field such as business, education, organizational development, etc.
• Initiative to do whatever it takes to get things done and quickly resolve unanticipated problems.
• Detail oriented and excellent organizational skills; accuracy is essential.
• Experience with SharePoint
• Experience designing or developing learning solutions
• Work experience with career progression in the field of training and development.
• Learning facilitation experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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