Transformation Delivery Manager

4 weeks ago

Sydney, Australia Woolworths Group Limited Full time

About Woolworths Group

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

Program Delivery Manager 

Key role in shaping our Primary Connect+ team’s capability, elevating our processes, and re-imagining the way we work  Opportunity to lead & support team-first strategic transformation programs True hybrid working arrangements, with collaborative workspaces in Norwest

Are you someone with experience successfully leading end-to-end projects at a large scale who is looking to step into the role and be part of a meaningful change? We would like to hear from you

: Endless possibilities 

Primary Connect+ is our retailer-agnostic, technology-driven commercial business within Primary Connect. Our team works together to provide end-to-end supply chain solutions for more than 1,300 food and retail customers.


Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Pet Culture, Quantium, and more. With us, your possibilities are not limited to a single opportunity. 


At Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact. 


Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path. 

Everything we do is driven by a culture of care for our team, customers, and community. 

We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners. We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.  We offer competitive remuneration and access to a number of employee benefits. We prioritise sustainability, striving to contribute to a greener, better future. 

Want to know what it’s like to have a career with us? Check out this short summary of 

The Opportunity

In this exciting role, you will report into the Head of Transformation & Business Improvement, and will be at the forefront of our vision to elevate Primary Connect+ through a major program of improvements that will shape our team’s future.

You will be responsible for tracking, governing and supporting transformational activities & execution of the PC+ projects and initiatives Utilising your leadership, great communication skills, you will work hand-in-hand with the Primary Connect+ Leadership team, coordinate cross-functional teams providing strategic guidance.

This isn't just about making improvements; it's about securing our position in a rapidly evolving landscape, from systems and processes to our talented teams.

Key Responsibilities, but not limited to: 

Development and successful implementation of the Transformation Plan and change activities Define and embed success metrics and ROI outcomes Support efforts to drive alignment across the Primary Connect business on key transformation aspects such as vision, transformation plan and value priorities. Provide coaching and mentoring to the Primary Connect+ business & team members on embedding new ways of working and cultural change Develop relationships with key stakeholders and senior leaders, working with them to directly impact and transform the business. Collaboratively work with business and digital technology partners to translate business problems into technological solutions. Control governance for changes and resource allocation Provide visibility and manage impacts across related activities and programs beyond Primary Connect Issue escalation and resolution

About you 

You are a motivated and pragmatic strategic problem-solver who is passionate about customers and improving the customer & team experience. You have a strong customer-centric mentality, a highly collaborative working style and a can-do attitude as well as a strong ability to influence customer 1st outcomes with a broad range of stakeholders.

You will also have:

Transformation - A creative and pragmatic person who is confident turning strategies into executable programs/initiatives that will land effectively into supply chain environments and support offices Program Management and Governance experience - You excel in program management and governance, ensuring smooth operations at every level Change management experience enabling large scale change Financial Savvy: Your strong financial acumen ensures wise decision-making and resource optimisation Analytical - Strong analytical skills with the ability to turn analysis into clear and compelling customer narratives and strategies Presentation skills - Comfortable presenting to all stakeholder levels  Digital innovation and/or strategic development experience

What’s in it for you?

Team member discounts across all Woolworths Group and partner businesses, access to discounts in novated leases, share purchase plans, lifestyle and other attraction discounts Generous parental leave policy , with 4 weeks paid leave for all secondary carers, and all full and part-time roles can access Parental Leave from their first day Career development sessions , internal networking events and mentorship/leadership programs to grow your career Wellbeing benefits that support your mental, financial, social and physical healt h, with support that can be accessed on your mobile phone Access to a digital platform that offers personalised programs for working parents, carers and people leaders through our partner in Gender Equality and Parental Leave support We’re recognised as a great employer: Woolworths Group 2nd in LinkedIn's Top 25 Companies Australia 2022 WGEA Employer of Choice for Gender Equality Work180 Endorsed Employer for all women Australian Workplace Equality Index for LGBTQ workplace inclusion

We are driving inclusion and diversity as Ways of Working.

If you

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