Hospitality All-Rounder

2 weeks ago

Port Arthur, Australia NRMA Parks and Resorts Full time
Job Description

We are seeking experienced and enthusiastic Hospitality All-Rounders to join our team on a casual basis offering approximately 25-30 hours per week. You will be required to work in Front Office, Housekeeping and Grounds, however, may be rostered more in the area of your skillset. 

  • We're looking for people who can commit for a minimum of 6 months and open to longer-term employment.
  • Staff accommodation available 
  • Please note: Port Arthur Holiday Park is not in an eligible location to be counted towards WHM visa days.

If you're looking for a new career adventure with your partner, let us know in your application as we have multiple roles available

What you’ll do:

You will provide an exceptional experience to our guests by working in your skilled area or multiple areas of the business such as guest services and reservations, housekeeping or grounds. You may be involved and rostered to perform hands on engagement in all aspects of day to day operations as follows:

  • Front Office – A friendly face to welcome guests, reservations and bookings, communicating guest needs to other departments.
  • Housekeeping - Cleaning/servicing rooms and public areas, maintaining clean and orderly storerooms/areas and par stock levels of linen, cleaning equipment and products for the rooms.
  • Grounds – Maintaining cleanliness of the Park grounds, gardening projects, basic repairs and painting.

What you’ll bring:  

  • Front Office experience with sound knowledge of NewBook, RoomMaster, Opera or a similar booking system
  • Previous housekeeping and grounds or maintenance experience
  • Certificate II in Hospitality (Operations) or equivalent experience
  • Problem solving skills including the ability to apply mathematical skills in a workplace context
  • Flexibility to work across other areas of the business if required
  • A reputation for providing excellent customer service, engaging in great conversations with our guests
  • A vibrant attitude with the ability to work effectively as part of a busy team
  • Good time management and an eye for detail
  • An enthusiastic passion and pride in your work
  • English speaking/communication skills so you can understand and follow directions
  • A current drivers licence and car are essential living in a remote location

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Our reward and recognition program 'My Thanks'
  • Employee referral program where you may be eligible for a referral bonus of up to $2,000
  • Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now  We cannot wait to hear from you

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.


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