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Fulfilment Operations Co-worker

2 months ago

Rhodes, Australia IKEA Full time

Job ID: 258418

Date posted: 18/09/2024

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:
• $27.35 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:
• These roles Permanent Part-time 40 to 50hrs/fortnight.
• The internal job title for this role is Fulfilment Operations Co-worker.
• The shift times required to work will be spread between 6am to 10:00pm (Inbound team) or 7:00am to 8:30pm (Outbound team).
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
• You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

RECRUITMENT PROCESS AND KEY DATES
• We require adequate availability, without holidays booked, during the peak trading period (from mid-October to March) for this position.
• If your application is successful, you may be invited to complete a video screening interview as part of the recruitment process.
• If your application is progressed, you will be invited to attend an in-person interview with the hiring team., 9am-10am).

About this work area

As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:
• Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs.
• Supporting customers with the collection and hand-out of their External Merchandise Pick-up orders or Click & Collect orders.
• Ensure that daily operations run smoothly with a focus on order fulfilment and inventory availability.
• Actively contributing to highest goods availability by ensuring precision of goods received, accurate replenishment of assigned area, and identifying any discrepancies to maintain stock levels and meet the needs of our customers.
• Perform sales space replenishment with flexibility and in accordance with the visual merchandising guidance.
• Storing, retrieving, replenishment and internal transportation of stock within the warehouse and store while safely utilising material handling equipment and tools.
• Adhering to IKEA’s safety policies, rules, and guidelines to allow for safe goods movement through the store and storage to ensure the safety of both customers and co-workers.
• Supporting the wider fulfilment operations team with tasks where required.

As a Fulfilment Operations Co-worker you are, or you have:
• A passion for optimising supply chain and fulfilment operations.
• A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
• Ability to collaborate, yet also be able to work independently.
• An energetic approach as you will be on your feet all day.
• Strong customer focus, ensuring we keep the customer in mind no matter what we do.
• Ability to prioritise tasks in a fast-paced environment.
• A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.

We need people like you

At IKEA, work is so much more than a job. Come join us