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Personal Banker | Community Bank Dingley Village | VIC

2 months ago

Melbourne, Australia Bendigo and Adelaide Bank Full time

Do more, dream more, become more. Welcome to Bendigo. 

About us 

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.

Be the difference. Be part of Bendigo Bank. 

About the role 

Known internally as a Customer Relationship Officer, you will provide a seamless Branch experience by meeting customers end-to-end banking needs across transaction activities, exploring needs and circumstances and providing consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customer and the wider community. You will actively engage our customers to explore the best products and services to suit their needs. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs 

 
This position is a great career opportunity and will ideally suit someone to further develop their skills in the consumer lending space. 

This position is located at Dingley Village. The role is full-time.. The roster is 76 hours per fortnight. 

About you 

We’re looking for someone keen to learn and progress in their career. A successful Customer Relationship Officer will bring: 

Demonstrated ability to achieve sales results through solutions which truly meet the customer’s needs. 

Ability to effectively communicate with new and existing customers face to face and over the phone. 

The ability to quickly learn new systems and processes. 

A high level of Banking Product knowledge, including Transactions Accounts, Insurance, Term Deposits and Credit Cards. 

Experience in consumer lending and the banking and finance industry - a plus but certainly not essential