Business Analyst | Ecommerce | WFH

2 months ago

Sydney, Australia Expertech Full time

Expertech are URGENTLY recruiting for a Business Analyst to work on a variety of Ecommerce projects. This is a permanent position, however candidates who are looking for a contract or fixed  term position may also apply as we are searching for candidates who can start immediately. One must have Business Analyst experience with ecommerce systems in order to qualify for this role. 

Responsibilities

  • Responsible for gathering and producing requirements

  • Writing epics, user stories, and features

  • Assisting with backlog grooming readiness

  • Proven experience working in Agile and Scrum teams

  • Engineer processes and planning for digital projects

  • Working with both mobile and web platform applications

  • Assisting development teams

  • Assisting with process facilitation, engaging with internal, external and client stakeholders

  • Assisting internal QA testers with UAT test plans

  • Tracking of your project tasks and progress, including managing Jira sprints, boards, and

  • tickets, and ensuring there is accurate time tracking being upheld in Jira.

  • Producing clear documentation of your projects and ensuring all relevant project

  • documentation is stored in Confluence, including but not limited to:

  • - Project overview

  • - Meeting notes

  • - File lists with client assets and contract documentation

  • - Product requirements

  • - Risk register

  • - Diagrams and journey maps

  • - Developer documentation and deployment instructions

  • Problem solving throughout the delivery process, flagging potential issues early when

  • additional assistance is required, and work issues through to a satisfactory conclusion.

  • Ad hoc duties where required.

Qualifications & experience

  • 5+ years working as a Business Analyst working across large scale digital experiences

  • Must have proven track record reviewing customer journeys, facilitating requirements, writing user stories, features, epics, business analysis planning and monitoring, eliciting requirements from stakeholders, analysing gaps, process facilitation, processmapping identifying and assessing solutions

  • Ability to understand and work around complex business processes

  • Must have strong Agile team experience

  • Excellent stakeholder engagement and management skills

  • Excellent communication skills

  • eCommerce systems – ideally Shopify

  • Website personalisation experience

  • Experience working with Jira and confluence

  • Experience using agile methodologies and resource time tracking

  • MS Office Suite (Word, Excel, Powerpoint)

  • Formal Business Analysis qualifications will be highly desirable (CBAP, CCBA, BABOK etc)

  • Digital agency / consultancy background preferred

  • Highly organised with great attention to detail

The ideal candidate

  • Can work to deadlines.

  • Can identify risk.

  • Loves solving problems.

  • Can roll with the punches and has a flexible attitude toward evolving responsibilities and environments.

  • Is used to being the point person for clients.

  • Has outstanding written and verbal communication skills.

Please apply directly by uploading your resume through the link or by contact Koenraad Moltmaker at expertech.

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