Duty Manager

1 month ago


Brisbane, Australia Howard Smith Wharves Full time

Located at the New Farm end of the Howard Smith Wharves precinct, Ciao Papi is the perfect spot to sit and take in the river views whilst relaxing over a delicious Italian meal with friends, colleagues, neighbours and family - everyone is welcome at Ciao Papi

Our guests can experience traditional Italian pasta, chargrilled meats, fresh seafood, a range of woodfired Napoli and crispy thin pizzas straight from Ciao Papi’s pizza oven, and you can’t forget the tiramisu and gelato.

We're on the lookout for a dynamic Full Time Duty Manager who can assist our growing team in delivering home-style hospitality experiences whilst taking in the belissimo views of our beautiful city  

Why Work for Us?

  • Development opportunities/career pathways
  • 50% team discount precinct wide
  • Wellbeing initiatives including team yoga, run club, mindfulness sessions and access to independent confidential counselling services
  • Team recognition rewards
  • Extra week of annual leave after 5 years of service

Responsibilities include:

  • Leading the guest experience and continually looking for opportunities to improve
  • Lead and coach a diverse team of people ensuring that team culture is at the forefront of everything you do
  • Visibly active on the floor, leading by example and supporting Food and beverage Supervisors/Attendants to be the best that they can be
  • Assisting guests with any feedback and actioning as appropriate
  • A high knowledge of the product produced in venue

What we’re looking for:

  • Experience in a similar role
  • Passionate about delivering exceptional guest service
  • Flexibility to work across a variety of shifts
  • Be a positive and collaborate team player
  • Assist with guest requests and requirements
  • Hold a valid Queensland RSA

This is an opportunity to take your passion and knowledge to the next level. If you're ready for the adventure of a lifetime then click here to apply today

Apply Now


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