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Safer Community Program Advisor

3 months ago

Parkville, Australia University of Melbourne Full time

About the Role


The Safer Community Program (SCP) Advisor supports students and staff affected by bullying, discrimination, and other concerning behaviours by providing interventions and escalating complex cases. The role involves screening inquiries, conducting student outreach and providing trauma-informed practices.

Your responsibilities will include:

Triage staff and student enquires to the SCP and provide evidenced based interventions within the context of time limited case management Escalate urgent and complex behavioural and conduct matters to senior colleagues within SCP and Student and Scholarly Services Coordinate support and outreach to students due to welfare concerns. Maintain confidential records and documentation within online case management system.

Who we are looking for
The ideal candidate is empathetic, works well with peers and senior colleagues, demonstrates initiative in solving complex problems, and excels in effective communication with stakeholders, especially in critical situations. They possess strong organisational skills, can manage unpredictable workloads, and maintain a high standard of professional behaviour with a commitment to teamwork and ethical practice.

You will also have:

A qualification in a relevant discipline, such as Psychology, Social Work or Community Services and demonstrated experience or an equivalent combination of relevant experience and education/training. Demonstrated adoption of values by acting in the best interest of the University; displaying service excellence by striving to deliver beyond expectations and taking ownership of the delivery; and value working collaboratively, connecting with people and building relationships in your workplace. Demonstrated experience in the provision of case management and expertise in working with diverse service users including those presenting with challenging behaviours . Demonstrated understanding of legislation and policy frameworks relating to sexual misconduct, family violence, child safety, equal opportunity, and privacy obligations.

For further information regarding responsibilities and requirements please refer to the attached PD.

Please note: Visa sponsorship is not available for this position . This role requires current valid work rights for Australia.

Your new team – T he Safer Community Program
A mix of professionals who represent a diverse range of cultural backgrounds and gender identities. Our growing multidisciplinary team has professional backgrounds spanning social work, counselling, organisational consultancy, and people and culture. Collectively, we have worked in hospitals, community-based support agencies, emergency services, and tertiary education settings nationally and globally. We are passionate about our work and driven to ensure a safe and supportive environment for all.

We have specialist expertise in sexual misconduct, family and intimate partner violence, discrimination, child safety, gender affirmation, risk assessment and personal and online safety, with lived experience among our staff in some key areas. We are also experienced in critical incident management, organisational cultural change and staff capacity building. Our team connects with experts in other areas of the University as needed.

What we offer you
 In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
 We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.