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Retail Training Partner

3 months ago

Fyshwick, Australia The Salvation Army Full time
ABOUT THE ROLE

We currently have a vacancy for a Part-Time Retail Training Partner to join our team for 3 days per week. In this role, you will be responsible for delivering high-quality training programs to our store teams, ensuring that they have the skills and knowledge needed to provide excellent customer service and drive sales growth. As a change maker, you will be instrumental in developing and implementing training initiatives that support our strategic objectives and help us to achieve our mission of creating positive change in the community.

Salvos Stores plays an essential role in supporting the local community and is a destination for the second-hand retail enthusiasts. We’re looking for an experienced Retail Training Partner who shares the same values as our mission, loves a challenge, and loves waking up each day with a passion for making a difference.

Our unique business proposition in Salvos Stores means that no day is the same. We’re searching for someone who’ll thrive in a team who supports our overarching team members and mission.

REQUIREMENTS OF THE ROLE:

  • Facilitate induction/role orientation training sessions for new retail employees and assess competence at completion of the training
  • Provide on-the-job coaching and development interventions for retail personnel where the line manager requires additional support
  • In consultation with the National Workforce Development Team Leader, partner with key stakeholders across Salvos Stores to develop training packages and modules for business initiatives identified
  • In consultation with National Workforce Development Team Leader, liaise with training partners to identify training opportunities in order to build capability across Salvos Stores retail teams
  • Facilitate training programs for employees and volunteers as directed by National Workforce Development Team Leader
  • Lead the regional roll out of national Projects and Process
  • Evaluate learning activities with key learning recommendations reported as required
  • Review practices in facilitating the Workforce Development experience and recommend improvements
  • Compile training reports for Line Managers detailing training activities and anomalies as required
  • Co-ordinate and manage regional training calendar
  • Maintain and update training records in the LEARN learning management system
  • Work collaboratively with retail store, area and regional managers to determine priorities and develop integrated solutions that deliver key outcomes

ABOUT YOU:

  • Minimum 3 year’s experience in a similar role
  • Relevant industry knowledge (retail) preferable but not essential
  • Certificate IV in Training and Assessment and/or Diploma of Business (or similar)
  • Proof of eligibility to work in Australia A national police record check is required
  • Must maintain a current and valid police check
  • Current driver’s licence
  • The ability to travel interstate and regionally, including overnight stays when required
  • Ensure that all mandatory compliance training and refreshers are completed and up to date.

HOW TO APPLY
If you would like to work for one of Australia’s leading not-for-profit organisations and have the satisfaction of knowing that your career contributes positively to the lives of thousands of Australians each year, please apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.