Cafe/Restaurant Manager

2 months ago

Epping, Australia HM Hospitality Full time

Darcy Street Project Cafe is a Social Enterprise determined to break the cycle of homelessness, unemployment and social exclusion by using education, coffee and food culture as a vehicle for social impact. We are seeking a dynamic and experienced Café / Restaurant Manger to lead our team and manage all aspects of our cafe operation.

About the role:

The position is responsible for all aspects of the day-to-day operation of the café and will be reporting to our Director/Head Chef and the job description includes but is not limited to

·       Collaborating with the head chef and the director about the formulation and pricing of the menu and different promotional strategies

·       Managing the daily operations of the Café in a controlled manner

·       Planning promotional & special sales for various occasions to boost the sale of new products and increase the operational performance of the Café.

·       Ensure that all food and beverages are served on time and are of the highest quality.

·       Responsible for end of day reports, the security of cash and stock onsite, ensuring all stock control and cash handling procedures are implemented at all times.

·       To accomplish cafe human resource objectives by assisting in recruiting, selecting, training, assigning, scheduling, coaching, counselling and disciplining employees.

·       Coach and train all employees to consistently exceed customer expectations.

·       Take responsibility to resolve customer complaints or concerns.

·       Ensure compliance with Workplace Health and Safety Regulations.

About you:

·       Masters of International Hotel Management 

·       At least 2 years experience in a fast paced café environment as a supervisor or manager.

·       Ability to build great relationships with staff and guests.

·       The ability to plan in advance with strong time-management skills.

·       Have the ability to build, train and mentor a team.

·       Be able to help maximise profitability and control costs.

·       Experience as a barista is highly preferred.

·       A great can-do attitude.

·       Must be well presented with pride in appearance.

·       Enjoys working in a team environment and enjoys supporting others.

Other Details

Type – Full-time, Permanent

Salary – AUD 75,000 per year plus superannuation

If this sounds like you please apply today.

Please note that only short-listed candidates will be contacted and your application will be treated as strictly confidential.

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