Senior Systems Engineer

3 weeks ago

Sydney, Australia Ingenia Communities Full time

Senior Systems Engineer

Sydney NSW, Australia Req #11593
Tuesday, 26 November 2024

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

About the role

We have a new position within the Ingenia IT team.  Reporting to the Head of Infrastructure, the Senior Systems Engineer will work alongside the Infrastructure Engineering team to help lead project work and system improvements across our 90+ sites.  From day one, this role will be heavily involved in our cloud strategy and in the longer term, will be one of the key owners of our corporate cloud environments.

Key Accountabilities 

  • Provide technical leadership (mentoring/coaching) and technical support to the Service Desk team
  • Fault/Event Management, Incident Management, Problem Resolution and Root Cause Analysis of IT Systems
  • Take a lead role the company’s continuous improvement iniatives and pivot our infrastructure into IaaS (Microsoft Azure)
  • Design, delivery and management of Windows Systems, Windows based technology, and Linux based systems following best practise guidelines, across multiple international locations
  • Work with stakeholders to gather business requirements for the implementation of these Systems and technology
  • Identity areas of automation and migrate corporate server roles over to managed services in Microsoft Azure
  • Prioritise security controls and identify areas of concern and action them
  • Manage the patching process and ensure we are adhering to policy and Microsoft recommendations
  • Refresh network infrastructure (firewalls, switches, WAP’s) in accordance with SDLC
  • Create and Maintain System Documentation
  • Provide support to the sites outside of hours (when needed) and cordinate with our Vendors to restore conectivity

About You

  • 4+ years' experience in System Admin/Infrastructure roles
  • Strong Experience working in an IT operations environment (dealing with Escalations, Fault/Event Management, Incident Management, Problem Resolution and Root Cause Analysis)
  • Previous experience migrating infrastructure into the cloud (Azure)
  • Strong planning and delivery skills and robust attention to detail
  • Previous experience managing multiple sites
  • Major Incident Management experience; both in terms of process and tools
  • Any qualifications or vendor certifications will be highly desirable. (e.g. Microsoft, Cisco)
  • Experience with Microsoft Azure/IaaS
  • Experience with Cisco Switches (Cisco Meraki Cloud Infrastructure a plus)
  • Extensive experience and knowledge of Microsoft Server Infrastructure and Services
  • Scripting and Automation
  • Knowledge and understanding of ITIL Framework & Service Delivery Life Cycle (ITIL 4 Certified)

Culture and Benefits
 
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.

Other details

  • Pay type Salary

Apply now

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