Contract Manager

3 months ago


Epping, Australia Service Stream Full time

Description Summary

Exciting opportunity for a Contract Manager to join Service Stream’s Utilities division, managing a major metering contract

About the Role

Service Stream’s Utilities division are currently seeking a Contract Manager to join our Victorian Network Services and metering team. Reporting directly to the Service Delivery Manager, you will be responsible for managing the day-to-day operational activities of a major metropolitan water meter reading, replacement and installation services contract.
 Nature of position: Permanent, Full TimeLocation: Epping, VICReporting Line: Contract Manager Key Responsibilities Ensure all contractual KPI’s are met and if possible, exceeded Develop strong client relationships and act as a key point of contact Ensure quality of work is in accordance with contractual requirements, company standards and to the client’s expectations Plan and coordinate all daily tasks associated to the field and administration staff Attend all client meetings and keep copies of agendas/minutes Manage all internal operational activities within the contract Promote a systematic approach to HSE issues and adhere to relevant policies & procedures Ensure contract variations are reported to the relevant line manager Ensure monthly reporting is completed in line with client and management requirements About You Prior working experience in a service delivery management or operational role Demonstrated experience in contract, customer and client management Previous experience in managing a field-based operations contract is highly desired Good experience with financial reporting and budgeting Well-developed written and verbal communications skills Exceptional problem-solving skills with the ability to manage complex issues Certificate/Degree in Business and/or Frontline management is desired but not essential Benefits Kudos Reward and Recognition Program Growth opportunities within an ASX listed company Corporate staff discount
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