Despatch Manager

1 month ago

Marsden Park, Australia Wesfarmers Health Full time

Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts, SILK Laser Clinics & SISU Health.  

About us:

Since our humble beginnings in 1910, we’ve grown from a small co-operative of three pharmacies to a national organisation and one of Australia’s leading health, beauty, and wellness companies.

Wesfarmers Health includes over 70 company-owned Priceline stores, 400+ Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. During this year, they also became majority stakeholder of digital health company, SISU Health. The division employs more than 3600 team members.

About the role:

We are seeking a reliable and detail-oriented Dispatch Manager to oversee the timely, accurate, and efficient dispatch of customer orders at our Sydney Fulfilment Centre. The ideal candidate will ensure all orders are collated, manifested, and issued to drivers after the fulfillment team has completed picking, ensuring orders are delivered on time, in full, and accurately. This role is key to maintaining our service commitments and supporting our service partners in delivering excellent customer experiences.

What you’ll bring:

Education/Qualifications:

  • High School Certificate and/or qualification in Business, Management, or Logistics.

Skills & Experience:

  • Minimum of 3 years' experience in an FMCG leadership role.
  • Proven ability to analyse data and identify potential issues, developing and implementing proactive solutions.
  • Strong leadership skills, with the ability to manage and drive change within teams, understanding its impact and ensuring successful implementation.
  • Excellent communication skills, able to convey ideas clearly, listen actively, and provide constructive feedback across all team members.
  • Deep understanding of key success drivers within teams, with the ability to align team goals with organisational objectives.
  • Demonstrated capability to lead continuous improvement initiatives and foster a culture of innovation, encouraging team members to identify and implement process improvements.

Join us in shaping a supportive and thriving work environment where every team member plays a crucial role in our collective success.

Why us?  

  • A fantastic work culture based off our four Ways of Working – Start with the customer, Do it with heart, Work as a team, Own your impact.  
  • Flexible working that is balanced with our organisational need to create connections and enable collaboration.
  • Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
  • Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
  • ‘We Love Your Work’ recognition program. Team members can recognise their peers, team or other business units, with winners taking part in our annual awards.
  • Novated leasing options
  • Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year

This is an opportunity to join a highly regarded and established company offering excellent career prospects and team member benefits. Wesfarmers Health is also committed to supporting the Workplace Gender Equality Agency requirements. For more information about Wesfarmers Health please visit wesfarmers.com.au/our-businesses/wesfarmers-health.

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.  As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.

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