Despatch Coordinator

2 months ago

Horsley Park, Australia ARC Staff - Australian Recruitment Company Full time

About Our Client
We’re excited to offer a fantastic opportunity for a dedicated Dispatch Coordinator to join our client’s team in Horsley Park. This role supports a leading Australian-owned company that manufactures and markets innovative acoustic and fire-rated wall systems. Available immediately, this temp-to-perm position features a morning shift from 6 am to 2 pm, with a competitive salary upon permanent placement.

Your Role
As the Dispatch Coordinator, you’ll play a critical role in managing dispatch operations, including:

  • Coordinating and updating the dispatch calendar for delivery scheduling.
  • Utilizing WMS and MYOB systems to maintain accurate stock records.
  • Assigning stock to designated bins and ensuring timely stock updates.
  • Developing product knowledge for optimal dispatch support.
  • Completing dispatch documentation within agreed timeframes.
  • Arranging cost-effective transport and fulfilling customer transport needs.
  • Preparing and processing dispatch paperwork, ensuring digital storage in EXO/MYOB.
  • Providing excellent customer service and handling dispatch-related calls.
  • Following dispatch protocols, including documentation and photographing dispatches.
  • Procuring reliable freight carriers and confirming bookings 48 hours in advance.
  • Organizing the dispatch yard for efficient operations and QA checks.
  • Managing scheduling boards, databases, and spreadsheet updates.
  • Overseeing monthly stock takes and maintaining stock levels.

What You Bring
We’re looking for someone with:

  • Solid experience with Combi or Reach forklifts (preferred).
  • Previous experience as a Dispatch Coordinator or forklift operator.
  • Familiarity with MYOB for order processing.
  • Customer service skills and experience building client relationships.
  • Previous warehouse experience, with logistics knowledge being advantageous.

About You
To succeed in this role, you’ll need:

  • Prior experience in a similar dispatch or warehousing role.
  • A forklift license (mandatory).
  • Intermediate computer skills, including proficiency with Microsoft Office.
  • Strong communication skills and a professional phone manner.
  • Excellent organizational and multitasking abilities.
  • Reliability, punctuality, and a commitment to maintaining a safe and organized workspace.
  • Flexibility, positivity, and the ability to work well both independently and in a team.

To apply, please ensure the role is included in your email subject line. Applications without this will not be considered, as we aim to prevent spam submissions.

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