Revenue Investigation and Reconciliation Clerk
2 weeks ago
Number of Positions Available:
2ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
About the Role:
The Salvation Army, Donor Services team, have an incredible permanent full time opportunity for a Revenue Investigation and Reconciliation Clerk to join our Melbourne head office in Blackburn. This crucial role is responsible for timely and accurate investigation, processing and reconciliation of donations received by the national Fundraising department.
Key Responsibilities:
- Investigate and prepare “unidentified” banks deposit donations
- Process daily Direct Debit Batches
- Post Blackbaud Files to GL – Tech One
- Disputed Transactions: Fraudulent, Charge Backs, Refunds
- Reconciliation of Bank Statement to Blackbaud, Payment Gateway to Bank Statement
- PayPal / Third Party Platforms
- Campaign mass re-attribution
- Daily examination, scrutiny and validation of transactions on all bank accounts connected to Blackbaud CRM
- Assisting with the processing of electronic files from internal and external stakeholders
- Researching and processing of all donations received online nationally
About you:
- Prior experience in a business administration environment and/or relevant business qualifications
- Experience in handling and analysing finances and records accurately
- Proficiency with Excel and ability to utilise pivot tables
- Accurate Data Entry skills
Why work for us:
- 9 day fortnight (RDO once every two weeks)
- Eligible employees can access NFP salary packaging
- Flexible working arrangements
- Opportunity for career development
- Paid parental leave
- Employee Assistance Program
- Internationally renowned not-for-profit organisation
- An inclusive culture of dedicated, passionate and professional team members
- Rare opportunity to work with passionate, like-minded people who enjoy being a part of an organization that makes a difference within the Australian community
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