Accounts Receivable

Customer focused aged care Accounts Receivable position. 

Accounts receivable Officer

• Accounts Receivable Officer: Aged Care
• Richmond, Victoria
• Friendly small team and great working environment
• Full time - Permanent  
• Rewards and Well-Being program
• Richmond, Victoria location

About us:

Medical & Aged Care Group (MACG) is a family-owned business. From humble beginnings in 1995, we've become one of Australia's leading privately owned companies providing aged care services. We have grown our business with a special focus on building relationships—both with our residents and their families, as well as staff. The result is a collection of homes within Victoria filled with vibrant and connected communities.

We are devoted to creating a warm and friendly environment, staff and residents alike share a strong sense of family.

Our Richmond Support Services offices have a small team who operate in this office. We pride ourselves on delivering the best care for our residents and firmly believe that happy staff equates to happy residents. 

This is a fabulous opportunity to work in our Richmond Office with a supportive and happy team. We are close to public transport, and on-site parking is available.

 PRIMARY OBJECTIVES

• Monitor and control the Accounts receivable function.
• Ensure delivery of the function’s KPIs and efficient and effective management of resources
• Ensure efficient and effective collection of revenue including overdue RADs and fees.
• Perform end-to-end design of processes that ensure the maximisation of revenue collected and employment of practices to prevent revenue leakage.
• Operate as a subject matter expert in government funding, customer contributions and debt collection activities.
• Establish and develop effective relationships with internal and external team members, service providers and clients. 

About you 

You are a self-motivated individual, highly organised and able to meet deadlines with an eye for detail. You have knowledge of aged care government regulated accommodation contracts including RAD/RACs, DAP/DACs BDCF, MTCF and the implications of residents changing financial assessments. 

You are a collaborative team player who communicates with colleagues and empathy and compassion for residents and families too. 

An enquiring mind and aged care accounts receivable experience is essential to be able to follow through on enquiries and abnormalities, resolving queries and adding value while continuously improving services.

To be successful in this role you would need to possess the following: 

Skills and competencies:

• Relevant qualification and experience working in Accounts Receivable and Payable 
• Experience working in the Residential Aged Care industry with end-to-end accounts receivable 
• A good level of computer system skills, Excel and a Finance System.
• Teamwork and collaboration with colleagues
• Ability to provide high level customer service and building strong working relationships 
• Ability to continuously improve services
• Friendly and positive personality

Essential:

• Current police check
• A current COVID - 19 and Flu Vaccination record