Senior Manager, Business Resilience

2 months ago

Sydney, Australia Tal Services Limited Full time

Company Description

Welcome to This Australian Life. 

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart.  Why not see where we can go?

Job Description

  • Contract opportunity through to October 2024

The Senior Manager, Business Resilience will work within TAL's Risk Office, providing advice and guidance on risk matters across the business. Reporting to the Head of Risk, Resilience, Technology & Change you will be responsible for improving and maintaining TAL’s Business Continuity and Crisis Management capabilities through:

  • Owning and managing TAL’s Business Continuity and Crisis Management function, delivering on key activities to drive positive change;
  • Supporting existing incident management capabilities with respect to Business Continuity and Crisis events across TAL business units;
  • Strengthening TAL’s Business Continuity and Crisis Management Framework to capture disruption scenarios relevant to TAL’s business and to provide support to business units on recovery strategy options;
  • Preparation and readiness for implementation of APRA’s CPS230 Standard; and
  • Serving as a Business Continuity and Crisis Management liaison, responsible for information sharing and developing relationships with key internal and external stakeholders.

This is a fixed term contract role, working flexibly from our Sydney office.

Qualifications

  • Excellent verbal and written communication skills including the ability to lead and challenge Executive Team members in scenario-based Crisis Management test exercises
  • Strong understanding of critical Incident and Crisis Management Frameworks
  • Sound ability to analyse, isolate & interpret business needs and risks, and develop appropriate solutions
  • Strong understanding of Business Continuity, Resilience Management Frameworks and practices and internal control frameworks, and their relationship to IT Service Continuity (Disaster Recovery) practices
  • Proven success in leading organisation wide change management initiatives
  • Proven stakeholder management, influencing and negotiating skills
  • Strong ability to work autonomously
  • Knowledge of life insurance industry
  • Understanding of the role of the Australian Prudential Regulatory Authority (APRA) as it relates to the life insurance industry (including awareness of CPS 230 and its implications to Resilience practices)
  • Business analysis skills (i.e. an ability to analyse systems and processes identify drivers/inputs, dependencies and interrelationships).

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. 

As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

Additional Information

At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don’t check every box in the criteria above, we encourage you to apply today or get in touch with us here. 

To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice.  We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

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