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Workshop Shift Supervisor

1 month ago

Karratha, Australia Metso Outotec Full time

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 06/07/2024

This position is offered on an 8/6 basis from Perth to Karratha or alternatively is a residential role on an 8/6 roster with full housing and regional allowances provided.

Be part of the positive change

INTRODUCTION

Currently seeking a Workshop Shift Supervisor to provide front line leadership to the Repairs and Refurbishment team.

THE ROLE

·       Fostering a ‘Working as One’ culture.

·       Identifying competency gaps in the Repairs Workshop team and implementing training, as required.

·       Mentor Leading Hand/s and develop both their technical and leadership skills.

·       Maintain manning levels for fluctuating schedules.

·       Monitor projects, ensuring that the company quality standards and profit objectives are being met.

·       Working closely with the planning/coordination team to deliver the best outcome of planned work.

·       Manage the workshop schedule and maximise efficiency within the team to reduce overheads and support profitability.

·       Carry out investigation of customer complaints regarding quality, tolerances, specifications and delivered condition of products.

·       Record, analyse and inform concerned personnel of quality assurance issues.

·       Ensure accurate “live” tracking of large jobs with support of the Administration Assistant.

·       Provide onsite supervision to company and customer representatives.

·       To ensure a minimum of 80% of workable hours available are chargeable to either service or production orders.

·       Set and maintain statutory testing logs for all plant and machinery in the Repairs Workshop.

·       Provide technical liaison between customers, product divisions and sales personnel, as required, to resolve any technical or DIFOT concerns. 

·       Perform technical evaluations of the team and develop a minimum standard to be incorporated into the training matrix.

·       Promote the sales of OEM spare parts and wears material components and provide technical support.

·       Ensure the Workshop team are well presented, and a high level of housekeeping standard is maintained.

·       Provide accurate information and support to customers during site visits.

·       Cooperate with other departments and functions 

·       Determine customer needs and achieve excellence in service.

ABOUT YOU

·       Trade Qualified with in excess of 5 years’ experience.

·       Ability to read and interpret documents such as safety procedures, operating and maintenance instructions and Technical manuals. 

·       Ability to write routine reports and correspondence.

·       Ability to apply concepts of basic mathematics and geometry.

·       Ability to solve practical problems and deal with a variety of variables in high pressure situations.

·       Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

·       Demonstrated leadership skills.

·       Strong communication and interpersonal skills.

·       Ability to work long hours (up to 12-hour shifts) as required, including early morning starts.

DESIRABLE

·       Significant experience, supervising a repairs team, in a workshop environment.

·       MS Office Suite intermediate experience/skills.

·       SAP Experience.

·       OEM maintenance/service experience.

WHATS IN IT FOR YOU?

  • Career Growth - embrace career building opportunities with available promotions and advancement
  • Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, training advancement and global opportunities.
  • Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
  • Annual bonus -global incentive programs tied to business and performance targets.
  • Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
  • Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
  • A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Hiring Manager: Alistair Drew 
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change. 

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial

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