Senior Technical Business Analyst

4 weeks ago

Sydney, Australia ING Full time

Each day, millions of customers in over 40 countries use ING’s banking products and services. You’ll be contributing to their customer experience. You’ll be shaping the way they bank and empowering them to stay a step ahead in life and business. Are you ready to make a real impact on people’s lives?

ING Australia are looking for a Senior Technical Business Analyst for a 12 month fixed term contract within our KYC Tribe. This position combines a client (both internal and externally) focused attitude with analytical skills and result oriented strategic thinking. The Technical Business Analyst will work within the KYC Tribe at ING and be responsible for ensuring business requirements are clearly interpreted into language that is easily understood by a technical audience.

The Senior Technical Business Analyst will need to capture, document and develop requirements into technical artefacts. In addition to this, the Senior Technical Business Analyst will be responsible for understanding business and developing functional requirements for data readiness, applications and interfaces from inception through to production.

What You’ll Do

  • Work with Solution Architects to understand IT strategy, principles and constraints to ensure business objectives and requirements are addressed in the proposed architecture
  • Define local system, interface and archiving requirements to enable business processes and validate with business stakeholders
  • Identify, analyse and breakdown data to find gaps and opportunities
  • Work with Customer Journey Experts and Product Owners to ensure requirements are ready for development teams

What We’re Looking For

  • Minimum 3-5 years experience as a Technical Business Analyst across process analysis, requirements and detailed functional design
  • Working experience with SQL and data – ideally you’ll be able to write queries and document user stories
  • Excellent analysis skills with the ability to effectively apply different requirements gathering techniques and ability to translate requirements into system requirements
  • Strong problem solving and analytical skills – the ability to think of the bigger picture and be proactive in your approach
  • Strong communication and stakeholder management skills, the ability to communicate with an influence an array of stakeholders

What’s in it for you?

  • Discounted ING Health Insurance
  • An additional Rest Day to support your wellbeing
  • An IMPACT day to volunteer on approved sustainability activity to give back to our community

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

Need more?


Contact Jack Foulger at Applications close 5/3/24.

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