Production Support Officer

2 months ago

Forrestfield, Australia Metso Outotec Full time

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 10/17/2024

Introduction

We are seeking a production Support Officer who will be processing and coordinating customer orders through our Chute Solutions supply chain, driving efficiency and ensuring on time delivery.

Our team culture is all about getting it done – together.  We are diverse and spread far apart geographically - however we actively support each other closely in day to day work, to overcome challenges and issues that may arise and promote positive communication.     

What you will do

  • Order Processing: Ensure prompt processing of orders and production orders, including setting up bill of materials and routings to minimize impact on customers and supply locations.
  • SAP Knowledge: Develop SAP key user knowledge for transactional processing in line with company processes and procedures.
  • Systems Understanding: Gain an understanding of systems transactional knowledge to assist in testing changes and improvements within the supply chain.
  • Team Collaboration: Participate in team problem-solving activities and contribute to knowledge management.
  • Customer and Vendor Interaction: Handle interactions with internal and external customers and vendors to ensure on-time delivery of products.
  • Cost Management: Target key cost drivers within the supply chain to reduce procurement costs.
  • Vendor Negotiation: Negotiate vendor pricing and procurement of materials according to supply chain estimates.
  • Purchase Orders: Efficiently process purchase orders and collect necessary vendor quality paperwork.
  • Expediting Requests: Respond promptly to expediting requests from internal stakeholders to meet end customer requirements.
  • Supply Chain Practices: Understand Supply Chain manufacturing facility practices to ensure smooth end-to-end processes

What you will need to succeed:

Essential

  • Strong process driven skills
  • Strong attention to detail
  • Fluency in English language
  • Customer service mindset
  • Highly developed computer skills – Microsoft Office

Desirable

  • Diploma in Purchasing or Certificate in Procurement and Support Operations or equivalent
  • Experiences in Purchasing or Procurement
  • Experience in internal Sales
  • SAP Experience

What's in it for you

  • Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
  • Annual bonus -global incentive programs tied to business and performance targets.
  • Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
  • Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
  • Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
  • A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change. 

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial

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